Demo

Customer Service Representative Personal Lines Insurance

Quality Transitions
Charlestown, RI Full Time
POSTED ON 1/4/2026
AVAILABLE BEFORE 2/22/2026

Well-established successful Independent Insurance Agency in the general South County, RI area is growing and is in need of a Personal Lines Customer Service Representative. We are a property and casualty independent insurance agency with decades of service in the Rhode Island and Connecticut.

If you want to work with in a supportive friendly environment with an agency that values continuing education and technical competency – this well-established Insurance Agency may be the place for you Ours is a culture of responsibility to our clients, our employees, our profession, our industry, and our community.

We are currently looking for a full-time motivated individual to join our Agency Team. This professional will be working with our personal lines clients and insurance carriers 'to customize insurance proposals as well as provide daily customer service. The right candidate will have excellent organization skills, the ability to multitask and prioritize work, maintain excellent computer and communication skills. Experience working within an independent insurance agency or within the P&C industry is preferred but not required. The Agency provides a comprehensive on-boarding process as well as support in obtaining your Property and Casualty License.

In this role, you will be working with our sales producers to submit new and renewal business to our clients as well as providing outstanding daily customer service. Customer service includes everything from claims management to maintaining account information and reporting.

We provide a competitive compensation package. There is also a very attractive sign-on bonus to be payable at 6 months based on performance. This opportunity provides growth and further career advancement to move up in the organization in various leadership and management roles.

Qualifications:

-Associates Degree or related experience; additionally, P&C License is

desirable; the Agency will provide support in obtaining a P& C License.

-2-4 years of demonstrated experience

-Excellent computer skills to include all Microsoft Office Products. Experience

with Insurance Software or another applied system is desirable.

-Excellent written and verbal communication skills, presentation abilities, "Team Player", self-starter.

-Core Hours M-F 830am-430pm, based in the South County area.

All replies are confidential. Email your resume to Dave Nichols at

the email Indeed has provided – or call him at if you have a

question or need clarification.

Job Type: Full-time

Pay: $ $30.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Health insurance
  • Paid time off
  • Professional development assistance

Application Question(s):

  • Complete a background check

Experience:

  • related: 2 years (Preferred)

License/Certification:

  • property and casualty license (Preferred)

Work Location: In person

Salary : $30

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