What are the responsibilities and job description for the Training Manager position at Quality Services Moving?
TRAINING MANAGER
******* Now Hiring Training Manager *******
Quality Services Moving, a GROWING veteran-owned relocation company headquartered in Lorton, Virginia, seeks a full-time Training Manager with excellent organizational and leadership skills to train employees and assess performance both in-house and in the field.
Due to continued expansion as a result of our team’s strong work ethic and industry reputation, a Training Manager is needed to help maintain our tradition of excellence! That strong work ethic is what contributes to the continuous growth of our organization.
Job Description & Responsibilities:
- Maintains an appropriate training regimen to include proper packing, moving, customer service, and driving techniques for all employees
- Works closely with Operations Department to coordinate on-site quality control inspections and provides remedial training and/or counseling sessions to employees who exhibit substandard performance
- Evaluates employee performance to produce customer satisfaction scores in accordance with company standards
- Conducts time in motion studies to ensure crews are working at an acceptable pace without sacrificing the quality of work performed
- Upholds and enforces various regulations and corporate policies/procedures for compliance
- Administers certified training and employee recognition programs
- Successful Applicant Requirements:
- 2 yrs experience in the household goods (HHG) and/or relocation industry
- A valid CDL A driver’s license (or the ability to obtain one Preferred but not required )
- Prior Training and/or Operations-related management experience in the trucking sector
- Familiarity with DOT regulations
- Demonstrated training experience along with strong interpersonal and organizational skills
- A positive, leadership-oriented attitude with an ability to motivate others
- Ability to lift 50 lbs. without assistance
- Drug free with no criminal history
- Reliable transportation to/from our Lorton, VA facility (NOTE: Position is located in Lorton and is NOT metro-accessible!)
NOTE: This is a physically demanding and hands-on training position which incorporates both classroom and field instruction to household goods movers. Must have prior transportation/operations-related management and/or training experience!
We offer competitive compensation and exceptional promotional opportunities for motivated individuals.
E.O.E.
Benefits for full-time employees include:
- Medical and free dental insurance
- 401(k) with employer matching
- Paid leave
- Tuition Reimbursement
- CDL Training (for those who are interested)
- Professional development and promotional opportunities for individuals seeking to advance their careers
Military Friendly - Veterans & Spouses are encouraged to apply.
Job Type: Full-time
Pay: $45,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Work Location: In person
Salary : $45,000 - $65,000