What are the responsibilities and job description for the Shop Clerk/Cashier position at Quality Pressure Washing Corp?
Job Overview:
The Clerk /Cashier will be primarily responsible for welcoming and charging customers according to services received, in a timely manner, ensuring zero discrepancies. Will also assist shop management with miscellaneous administrative duties as assigned. This role is ideal for individuals with a passion for hospitality and a commitment to exceptional guest relations. Must have excellent organizational skills and specific attention to detail within our fast-paced industry.
Core Responsibilities:
Welcome customers in a timely manner, properly identifying services to be offered.
Effectively communicate with technicians to ensure customer requests are met.
Answer customer inquiries and resolve any issues or concerns.
Accurately charge all customers for services purchased.
Additional administrative duties as assigned.
Minimum Requirements
Availability to work any day of the week, Monday-Saturday.
Ability to work with the outside weather conditions.
Excellent verbal and written communication skills.
Excellent interpersonal, negotiation and customer service skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Ability to prioritize tasks and to delegate them when appropriate.
Microsoft Office experience.
Work Environment:
Regular exposure to a busy shop/warehouse environment in which commercial trucks and trailers drive in and out of.
Prolonged periods of walking and/or standing is involved around all outside weather conditions.
Education/ Experience:
Relevant work experience in customer service, using a POS system
Bilingual Preferred (English/Spanish) but not a must
Benefits: Health/Dental/Vision Insurance, Paid Time Off, 401(k)