Front Desk Agent

Job Overview
We are seeking an energetic and detail-oriented Front Desk Agent to serve as the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support office management functions. Your enthusiasm and organizational skills will ensure smooth daily operations, creating a positive experience for visitors, clients, and team members alike. This paid position offers a dynamic environment where your administrative expertise and interpersonal skills will shine.

Duties

• Greet visitors, clients, and vendors with professionalism and warmth, ensuring a positive first impression
• Manage multi-line phone systems, directing calls efficiently and courteously using proper phone etiquette
• Handle incoming inquiries via phone and email, providing accurate information or redirecting as needed
• Maintain front desk appearance, including filing, data entry, and managing office supplies
• Support calendar management and appointment scheduling for staff or departments
• Perform clerical tasks such as proofreading documents, organizing files, and data entry using Microsoft Office and Google Workspace tools
• Assist with basic bookkeeping tasks using QuickBooks or similar software when necessary
• Support office management activities including organizing meetings, managing correspondence, and supporting administrative projects

Requirements

• Proven experience in office management, administrative support, or as a receptionist in a professional setting
• Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
• Excellent organizational skills with the ability to multitask effectively in a fast-paced environment
• Demonstrated customer service skills with a friendly demeanor and professional phone etiquette
• Bilingual abilities are highly desirable to assist diverse client needs
• Experience with multi-line phone systems and data entry is preferred
• Knowledge of clerical procedures such as filing, proofreading, and calendar management
• Personal assistant or medical/dental receptionist experience is a plus but not required
• Ability to type quickly with high accuracy and manage time efficiently to prioritize tasks

Join us to be the friendly face that keeps our office running smoothly! Your proactive approach and commitment to excellent service will make a meaningful difference every day.

Job Type: Part-time

Benefits:

• Flexible schedule

Work Location: In person