What are the responsibilities and job description for the Hotel Front Desk Clerk position at Quality Inn and Suites?
About the Role
Quality Inn Robbinsville is seeking a friendly, professional, and reliable Front Desk Associate to join our hospitality team. As the first point of contact for guests, you will play a key role in ensuring every stay is pleasant, efficient, and memorable.
Key Responsibilities
Welcome and assist guests during check-in and check-out
Manage room reservations and guest inquiries by phone or in person
Provide accurate information about hotel amenities, rates, and local attractions
Process payments, balance transactions, and maintain guest records
Coordinate with housekeeping and maintenance to ensure guest satisfaction
Qualifications
Strong communication and customer service skills
Professional appearance and positive attitude
Basic computer skills; hotel management software experience is a plus
Prior hotel, hospitality, or customer service experience preferred, but not required
If you are dependable, enjoy working with people, and want to grow in the hospitality industry, apply today to join the Quality Inn Robbinsville team.
Compensation
Starting at $12/hour
Job Type: Full-time
Pay: From $12.00 per hour
Ability to Commute:
- Robbinsville, NC 28771 (Required)
Ability to Relocate:
- Robbinsville, NC 28771: Relocate before starting work (Required)
Work Location: In person
