General Manager (GM)

We are looking for a General Manager to manage our full service hotel. As a General Manager, you will fill a key leadership role with an industry-recognized leader in hospitality management services. You will skillfully oversee the hotel's overall operation to achieve planned goals for operational integrity as measured by revenue, house profit, and RevPAR index while maintaining company standards for quality assurance, asset protection, associate satisfaction and exceeding guest expectations.

The ideal candidate will:

• Have 3-5 years of experience in Hotel General Management and brand experience preferred, i.e., Choice hotel management experience ("Total Lodging by Choice" and "Hospitality Operations Success Training" (HOST) Certificates).
• Be incredibly friendly, customer centric, love to smile and radiate a positive and accommodating attitude while interacting with customers.
• Manages all sources of revenue including the rooms, housekeeping, engineering, and other departments such as restaurant and bar. Ensures all departments are profitable and maintain strong working relationships.
• Actively participates in sales discussions, meetings and plans. Knows key account executives and business base. Knows monthly production levels for each sales person on the staff.
• Create the hotel’s annual budget and monitors the performance of the hotel throughout the year.
• Manage the hotel through a hands-on approach, motivating employees, ensuring employee development and retention and conducting regular employee meetings.
• Ensure outstanding guest service and the adherence to all brand standards.
• Protect the hotel and its assets through enforcing and maintaining a preventative maintenance program.
• Adheres to all franchise and company procedures and regulations as well as standard operating procedures.
• Provides a professional image at all times through appearance and dress.
• Note: Other duties as assigned by supervisor or management

Job Requirements/Preferences:

• Minimum 3-5 years as GM in a 150 room busy, robust full service hotel
• Choice Hotels (i.e., Comfort Inn, Ascend or Cambria) experience or major brand experience preferred
• Bachelor’s degree preferred
• Clear and concise written and verbal communication skills
• Ability to sell concepts and ideas to management, peers, and employees
• Demonstrate team building experience and ability to lead by example
• Ability to instill a guest service attitude in all employees
• Experience in mentoring and developing managers

Rewarding Hard Work:

• Incentive based bonus program
• Career development plan with a personalized path to learn and grow to your desired goals
• Reduced or free night at one of our sister properties

Job Type: Full-time

Benefits:

• Employee discount
• Paid time off

Work Location: In person