What are the responsibilities and job description for the Parts Associate position at Quality Equipment Sales and Service?
Company Overview
Quality Equipment is a multi-location equipment dealership serving both commercial and residential customers across Minnesota. We specialize in sales, service, rentals, and parts for leading brands, supporting industries such as agriculture, construction, manufacturing, and warehousing. Our dedicated team is committed to delivering exceptional customer service and innovative solutions.
Job Overview
We are seeking a Parts Associate to join our dynamic team at Quality Forklift Sales and Service, Inc. Assists in the day to day functions of the parts department. Distributing parts for repair jobs for customers and service department.
Duties
- Promotes an atmosphere of goodwill and accountability between the company and the customer. Acts in a professional manner and provides a superior level of customer service and satisfaction.
- Help shop technicians and mobile technicians obtain parts needed to complete in-house shop repairs.
- Effectively communicates with customer and technicians status of parts. provides updates on lead time.
- Aids in inventory management.
- Works with parts manufactures and aftermarket vendors to efficiently source parts.
- Works with vendors to process vendor returns on discrepancies and overages, including stock rotation on returns.
- Must be able to preform job in a team atmosphere and individually.
- Cooperatively performs additional duties when assigned by parts management.
Work is performed in primarily an office environment with exposure to a maintenance environment. The demands of the position often exceed normal working conditions.
If you are passionate about automotive parts management and customer service excellence, we encourage you to apply today to become an integral part of our growing team at Quality Forklift Sales and Service, Inc.
Pay: $25.09 - $30.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $25 - $30