What are the responsibilities and job description for the Employment Specialist position at Quality Connections?
Benefits:
- Holiday Pay
- Subsidized Childcare
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
- Flexible schedule
- Paid time off
Employment Specialist / Job Coach
Part/Full-Time 34-40hrs/wk | Competitive Pay | Meaningful Mission-Driven Work
About Us
Quality Connections is a nonprofit organization dedicated to helping individuals with disabilities and other barriers build skills, gain independence, and secure meaningful employment. Our Employment Services team provides hands-on coaching, job development, and long-term support to help people thrive in community workplaces.
Quality Connections is a nonprofit organization dedicated to helping individuals with disabilities and other barriers build skills, gain independence, and secure meaningful employment. Our Employment Services team provides hands-on coaching, job development, and long-term support to help people thrive in community workplaces.
We are growing and seeking a compassionate, motivated Employment Specialist / Job Coach to join our team!
Position Overview
The Employment Specialist/Job Coach supports program participants as they learn job skills, transition into community employment, and maintain long-term workplace success. This role combines direct coaching, communication with employers, documentation, and person-centered planning to help individuals reach their goals.
Key Responsibilities
- Provide individualized job coaching and workplace support to participants at community job sites.
- Teach job tasks, soft skills, workplace expectations, and professional behaviors.
- Support participants in building independence, confidence, and problem-solving skills.
- Collaborate with employers to ensure participants meet job performance standards.
- Monitor progress, provide feedback, and document services according to agency standards.
- Transport participants to job sites when needed (company vehicle or mileage reimbursement when applicable).
- Communicate regularly with supervisors, counselors, and team members regarding participant progress.
- Model professionalism, positive attitude, and empathy in all interactions.
Qualifications
- High school diploma or GED required; associate or bachelor’s degree preferred.
- Experience working with individuals with disabilities, behavioral health, education, or human services is helpful—but we will train the right person.
- Strong communication, patience, and interpersonal skills.
- Reliable, organized, and able to work independently in the community.
- Valid driver’s license, clean driving record, and ability to pass required background checks. The ability to obtain a level 1 fingerprint clearance card.
- Must be comfortable working in a variety of workplaces (retail, janitorial, food service, warehouse, office settings, etc.).
What We Offer
- Meaningful, mission-centered work that changes lives
- Paid training
- Supportive leadership team
- Mileage reimbursement
- Benefits package (health, dental, vision, PTO) – if applicable
- A positive team culture focused on inclusion and growth
Schedule
Typically Monday–Friday, some Sunday mornings required SEASONALLY
Salary : $19 - $22