Out Door Plaza Securtiy Supervisor (Security Operations)

Overview

Quality Building Services is a facilities maintenance company based in New York City. We service premier commercial assets in New York for individual and institutional owners. A certified Woman-Owned Business (WBE) celebrating 20 years of continued business success and over 11 years as a WBE trusted partner, our success is based on our knowledgeable leaders and industry professionals who bring their experience and commitment to our fast-growing company and client bases. Our focus on safety, sustainability, efficiency and the preservation of client assets is always beyond expectations. In short, we are more than a cleaning company. We are solutions-driven industry experts, trusted professionals, and consultants.

Job Skills / Requirements

We are seeking an experienced and professional Outdoor Plaza & Perimeter Security Supervisor to oversee daily security operations within a privately owned public space (POPS) and all outdoor areas contiguous to the commercial building, including sidewalks, entryways, and surrounding perimeter zones. This role is responsible for supervising security personnel, ensuring a safe and welcoming environment, and enforcing site-specific rules and regulations.

Preference will be given to candidates with prior law enforcement supervisory experience,

This position reports to the Director of Security

Key Responsibilities:

· Confer daily with the Director of Security and brief on conditions and observations.

· Supervise and direct outdoor security staff assigned to the plaza and all contiguous exterior areas

· Monitor activity within the plaza, sidewalks, and building perimeter to ensure safety and compliance

· Enforce rules and regulations of the privately owned public space (POPS) and adjacent outdoor areas in a fair and consistent manner

· Maintain outdoor high-visibility presence to deter unwanted or unsafe behavior

· Respond to incidents, disturbances, and emergencies in a calm and professional manner

· Coordinate with building management and local authorities when necessary

· Ensure regular patrols are conducted of all exterior zones, plaza’s, including entrances, exits, and surrounding areas

· Prepare detailed incident reports and daily activity logs

· Train, mentor, and evaluate security personnel

· Ensure all posts are properly staffed and officers are trained and performing assigned duties

· Make recommendations on deployment and tactics

· Establish relations with local NYPD resources as well as adjoining Business Improvement Districts (e.g. Garment District BID)

· Ensure all Outdoor Security Officers are properly attired and look professional

Qualifications:

· Prior supervisory experience in security, law enforcement, or related field required

· Proven ability to engage professionally with individuals in vulnerable or high-stress situations, including those experiencing homelessness, mental health challenges, or substance-related impairment, and to safely de-escalate agitated or aggressive behavior

· Retired NYPD supervisor (Sergeant or above) strongly preferred

· Strong knowledge of public safety practices and conflict resolution

· Excellent communication and leadership skills

· Ability to handle high-pressure situations with sound judgment

· Familiarity with NYC privately owned public space (POPS) regulations is a plus

· Valid NY State Security Guard License (or ability to obtain)

· CPR/AED/First Aid certification preferred

Physical Requirements:

· Ability to stand and walk for extended periods

· Ability to work outdoors in varying weather conditions

Compensation & Benefits:

· Salary $50.00 per hour

· Benefits package (if applicable)

Certification Requirements (All)

Security Guard License
Prior Law Enforcement