What are the responsibilities and job description for the Customer Service Associate position at Qualified Staffing?
Customer Service Representative
Youngsville, NC
$18–$20/hr (DOE)
Monday–Friday | 8:00 AM – 5:00 PM (1-hour lunch)
In-Office Position
$18–$20/hr (DOE)
Monday–Friday | 8:00 AM – 5:00 PM (1-hour lunch)
In-Office Position
We’re hiring a reliable and detail-oriented Customer Service professional to join a growing team in Youngsville. This role will start as a front desk/reception position and transition into a full Customer Service Representative role as you learn the business.
This is a great opportunity for someone who enjoys learning, multitasking, and building strong product and customer knowledge over time.
What You’ll Do:
- Greet visitors and manage front desk responsibilities
- Answer and manage high-volume phone calls and emails
- Learn and retain product, customer, and account information
- Support customer inquiries, order details, and general service needs
- Transition into a full CSR role as training progresses
What We’re Looking For:
- Strong organizational and multitasking skills
- Comfortable sitting for extended periods and working at a desk
- Confident handling phones and email communication throughout the day
- Proficient in Microsoft Excel and general computer skills
- Quick learner with the ability to retain detailed information
- Professional, dependable, and team-oriented
If you’re looking for a long-term opportunity with growth into a full CSR role, we’d love to hear from you!
INDWak
Salary : $18 - $20