Operations Manager (Industrial Distribution)

Operations Manager (Industrial Distribution)

Direct Hire

Richmond, VA *Position is onsite- no remote or hybrid options*

$80-125k (based on experience)

What you’ll do:

• Manage, schedule, and train co-workers to ensure efficient, effective, and profitable operation of all job functions.
• Assist with recruiting, developing, training, coaching, and managing the Profit Center team.
• Analyze sales and inventory performance reports and implement appropriate strategies to increase sales, improve operating efficiencies, manage assets, and increase return on investment and profit sharing.
• Review daily sales and inventory reports and address issues immediately.
• Evaluate inventory management reports regularly to ensure an accurate and efficient annual Physical Inventory.
• Resolve all customer, vendor, and carrier complaints and disputes quickly and effectively.
• Ensure the Profit Center conducts all business in accordance with Company policy and procedures.
• Maintain and insist upon a safe working environment in compliance with the company’s Safety Standards, OSHA, and any other applicable regulations.
• Safeguard and maintain all Profit Center assets – buildings, fleet, equipment, inventory, and receivables.
• Successfully complete required safety and compliance training programs as assigned.
• Perform other reasonably related duties as assigned by immediate supervisor and other management as required.
• Team Leaders from our Purchasing, Warehouse, Technology, Fabrication, and Office Administration teams all report to our Operations Manager.
• Ensure that all business operations are conducted in the most efficient, effective, and profitable manner.
• Analyze and manage the processes used in all aspects of the Profit Center’s business, solve problems as they arise, and continually investigate the possibility of productivity improvements.

What you’ll need:

• 5 years’ operations experience
• 1 year leadership experience
• Able to drive for company business. As a company business driver, you must:
• Be at least 18 years old.
• Possess a proper and valid driver’s license.
• Have a driving record that meets the criteria for being an Authorized Driver in accordance with Company policy.

Preferred Qualifications:

• 7 years of operational experience
• 3 years of leadership experience
• Possess a college degree in a related field (logistics, business, etc.) or equivalent work experience
• Possess certifications related to improving efficiencies (Lean / Six Sigma, etc.)
• Would be familiar with AI and automation tools
• Possess leadership qualities and is viewed as a leader.
• Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain customer and vendor contact files and appointments, and to analyze performance data.
• Possess and maintain product knowledge related to the specific Profit Center market.
• Be able to create and nurture a positive team environment, training and inspiring all co-workers to do their best work to achieve the highest levels of customer and employee satisfaction.
• Be able to build and maintain influential relationships with customers and vendors.
• Possess a strong work ethic and a high standard of integrity.
• Be able to interpret performance report data to determine the effectiveness of business operations and take appropriate action to adjust processes to maximize profitability.
• Possess a comprehensive knowledge of and able to apply and enforce OSHA, DOT and other material handling and facility safety regulations.
• Be able to learn and operate the computer-related systems used for business operations.
• Be able to quickly develop a comprehensive knowledge of products sold at the Profit Center.
• Be able to safely operate a forklift and all material handling equipment in use at the Profit Center.
• Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.