About Us

Pacesetter Homes is a single-family business unit of Qualico with over 65 years of building experience. Pacesetter Homes offers award winning home plans, interior design items, and finishing packages that personalize each new home we build. Pacesetter Homes operates in Western Canada, Dallas, Texas and Austin, Texas. To learn more, click here. 

At Pacesetter Homes, our people make the difference. We offer an exciting place to build your career with competitive compensation and benefit packages, company matching 410K program, and employee home purchase program.

Job Overview

The Contracts & Closing Administrator contributes to the success of the business unit by working closely with New Home Sales Representatives, mortgage lenders and title companies. The Contracts & Closing Administrator ensures smooth flow of documentation and communications throughout the homebuilding and home buying process.

Primary Responsibilities

• Prepare, maintain and distribute closing packets to title companies.
• Oversee the day-to-day review and approval of contracts, selections, and change orders, including management sign-off in system.
• Generate margins for new contracts, update division reports, review contracts and proof of loan or funds.
• Create documents, manage and update close dates, pricing and lot premiums in ERP and sales system.
• Maintain and distribute reports, projections, closing calendar and other related documents.
• Analyze contract, selections and closing document information to verify accuracy
• Coordinate with various internal departments and external partners to ensure accuracy of information and timely communication.
• Collaborate with sales and construction teams to confirm accuracy, completeness and timeliness of documents throughout the project
• Train New Home Sales Representatives on various sales system processes, requirements and document management aspects.
• Develop and provide guidance to staff while promoting a collaborative environment.
• Provide support for other projects or duties as assigned.

As our ideal candidate, you are…

• A strong communicator; you clearly express your thoughts in conversation and in written communication.
• An active listener; you seek to understand and listen to others in a non-judgmental way.
• Mindful; you respect diversity and deal with sensitive situations using high degree of integrity.
• Excellent service oriented; you handle relations with customers, internal and external parties with tact and diplomacy.
• A creative problem solver; you think outside the box for solutions without fear of failure. 

Essential Requirements

• High School Diploma or equivalent
• Degree or Diploma in Business administration is preferred
• Minimum 2 years of administrative and/or sales related experience
• Valid driver's license and access to a reliable vehicle
• Satisfactory verification of criminal record check

What We Value

• Creating trusting and successful working relationships.
• Setting clear, measurable and achievable goals. 
• Cooperating with team members in an open, positive and respectful manner.
• Staying current with technical job skills.
• Taking responsibility for the outcomes of decisions and actions. 

Skills

Practical/ Technical

• Proficient in all areas of Microsoft Office Programs (Outlook, Word, Excel, PowerPoint), sales and ERP system (NewStar/Sales Xpress).

Interpersonal

• Listening non-judgmentally to information presented by others.
• Handling relations with the public, customers, suppliers, or others with tact and diplomacy.
• Building and leveraging an effective network of people inside and/or outside the organization to share information and to accomplish work objectives.
• Writing clearly and concisely to explain information in a well thought out, logical and effective manner.
• Demonstrating flexibility in communication style, format and content.
• Attracting, retaining, training and developing others while building morale.
• Getting results without formal authority over the people who do the work.
• Achieving high standards of performance from others.
• Dealing with sensitive situations/issues that require high standards of integrity.
• Working with a diversity of people (i.e., a wide range of ages, ethnic backgrounds/cultural sensitivities, etc.).
• Teaching, training, developing or otherwise improving the skills of others through effective coaching and guidance.

Problem Solving

• Making and implementing tough, unpopular decisions when warranted.
• Identifying and bringing forward the key variables that need to be taken into consideration to develop recommendations and influence the decisions of others.

Management Process

• Demonstrating an orientation and insight which focuses on key operational concerns of the organization.
• Identifying new ideas, techniques and opportunities for improving effectiveness, performance and productivity.

Working Conditions

A hybrid office/remote work schedule during regular business hours is available after 120-day acclimation period with travel to offsite meetings or communities required on an infrequent basis. Overtime may occasionally be required.

Candidates being considered will be contacted. We thank you for your interest. Join our Talent Community to stay up to date on job opportunities and to find out why we have the best reason to come to work every day.