What are the responsibilities and job description for the Guest Service Agent position at Quail Lodge & Golf Club?
Working alongside the amazing team at The Quail, we are seeking a Full-Time & Part-Time Guest Service Agent to support our Front Office Department.
- Work for a highly prestigious hotel located in sunny Carmel Valley, California.
- Learn and grow within a strong hospitality operation.
- Exceptional medical benefits, Employee discounts on Lodge, Golf, and Dining services.
Key Accountabilities
- Responsible for all guest services related to the objectives of the property.
- Handle guest check-in, check-out and sharing general knowledge about the property, our company, and local attractions.
- Provide prompt and courteous switchboard services by taking reservations and transferring phone calls.
- Work closely with the Housekeeping Department to ensure rooms are cleaned on time and special requests are honored
General Requirements
- Bachelor's Degree preferred or combination of education, training, and experience
- Able to work in fast-paced environment
- Great verbal communication skills
- Excellent computer skills
- Must be outgoing, sociable, and well spoken
- Prior hotel front desk experience required
- Opera/ Opera Cloud experience preferred
Salary: $24.25 per hour
Job Type: Full-time
Pay: $24.25 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Hotel experience: 1 year (Preferred)
Ability to Relocate:
- Carmel-by-the-Sea, CA 93923: Relocate before starting work (Required)
Work Location: In person
Salary : $24