What are the responsibilities and job description for the Office Manager position at Quadrant, Inc.?
Medical Office Manager
New Orleans, LA
Pay From: $25 per hour
MUST:
The Medical Office Team Manager (Site Lead) MUST have experience with:
(3) years medical office management experience or Team Lead experience
Must have knowledge of Internet and Microsoft Office software (MS Word, MS Excel, MS PowerPoint, MS Outlook)
Must have excellent written and oral communication skills, including exceptional customer service
Must be able to establish and maintain effective working relationships with doctors, clinical staff, other co-workers
Must be able to work individually as well as within a team
Must be able to follow both verbal and written instructions
Must be able to work a flexible schedule
Must be able to respond with patience and understanding during stressful conditions related to patient health and emergent situations
Must be able to multi-task and prioritize
Must demonstrate extreme attention to detail
Must possess strong organization skills
Must maintain and project a professional attitude and appearance at all time
Must have a working knowledge of the healthcare field and medical specialty, as well as medical terminology
DUTIES:
Coordinate daily workflow, patient flow, and staff communication to ensure efficient and organized clinic operations
Serve as the first point of contact for day-of staff questions, troubleshooting, and issue resolution
Maintain clinic readiness each day, ensuring compliance with safety, cleanliness, and regulatory standards
Partner with the Regional Business Manager and corporate operations to execute daily, weekly, and monthly operational goals
Ensure a positive, brand-consistent experience for every patient interaction within the clinic
Drive patient satisfaction through proactive communication, reduced wait times, and service recovery when needed
Hire, train, coach, and evaluate front-office and support staff
Conduct regular team huddles to review goals, patient volume, and operational updates
Monitor employee timecards, approve schedules, and manage time-off requests
Support employee engagement and retention through clear expectations, recognition, and accountability
Track and help drive daily operational metrics including no-show rates, provider schedule utilization, and patient wait times
Manage supply ordering and ensure cost-effective inventory control
Strong financial acumen with experience managing P&Ls and operational KPIs
Demonstrated success leading and developing high-performing teams
Quadrant is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or status as an individual with a disability. "Healthcare benefits are offered to all eligible employees according to compliance mandated by the Affordable Care Act".
Quadrant, Inc. is an equal opportunity and affirmative action employer. Quadrant is committed to administering all employment and personnel actions on the basis of merit and free of discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or status as an individual with a disability. Consistent with this commitment, we are dedicated to the employment and advancement of qualified minorities, women, individuals with disabilities, protected veterans, persons of all ethnic backgrounds and religions according to their abilities.
New Orleans, LA
Pay From: $25 per hour
MUST:
The Medical Office Team Manager (Site Lead) MUST have experience with:
(3) years medical office management experience or Team Lead experience
Must have knowledge of Internet and Microsoft Office software (MS Word, MS Excel, MS PowerPoint, MS Outlook)
Must have excellent written and oral communication skills, including exceptional customer service
Must be able to establish and maintain effective working relationships with doctors, clinical staff, other co-workers
Must be able to work individually as well as within a team
Must be able to follow both verbal and written instructions
Must be able to work a flexible schedule
Must be able to respond with patience and understanding during stressful conditions related to patient health and emergent situations
Must be able to multi-task and prioritize
Must demonstrate extreme attention to detail
Must possess strong organization skills
Must maintain and project a professional attitude and appearance at all time
Must have a working knowledge of the healthcare field and medical specialty, as well as medical terminology
DUTIES:
Coordinate daily workflow, patient flow, and staff communication to ensure efficient and organized clinic operations
Serve as the first point of contact for day-of staff questions, troubleshooting, and issue resolution
Maintain clinic readiness each day, ensuring compliance with safety, cleanliness, and regulatory standards
Partner with the Regional Business Manager and corporate operations to execute daily, weekly, and monthly operational goals
Ensure a positive, brand-consistent experience for every patient interaction within the clinic
Drive patient satisfaction through proactive communication, reduced wait times, and service recovery when needed
Hire, train, coach, and evaluate front-office and support staff
Conduct regular team huddles to review goals, patient volume, and operational updates
Monitor employee timecards, approve schedules, and manage time-off requests
Support employee engagement and retention through clear expectations, recognition, and accountability
Track and help drive daily operational metrics including no-show rates, provider schedule utilization, and patient wait times
Manage supply ordering and ensure cost-effective inventory control
Strong financial acumen with experience managing P&Ls and operational KPIs
Demonstrated success leading and developing high-performing teams
Quadrant, Inc. is an equal opportunity and affirmative action employer. Quadrant is committed to administering all employment and personnel actions on the basis of merit and free of discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or status as an individual with a disability. Consistent with this commitment, we are dedicated to the employment and advancement of qualified minorities, women, individuals with disabilities, protected veterans, persons of all ethnic backgrounds and religions according to their abilities.
