What are the responsibilities and job description for the System Administrator position at QBE Federal?
Overview
The Senior IT System Administrator is responsible for the day-to-day administration, maintenance, and security of the JWICS environment for US Army G2's Intelligence Division (AMIS-IN), Security Division (AMIS-SE), and the Special Projects Office (SPO) (AMIS-SEP).
Requirements:Responsibilities
System & Network Administration: Perform daily system administration tasks on Windows and/or Linux servers, including user account management, patching, and applying Security Technical Implementation Guides (STIGs). Manage and troubleshoot network infrastructure devices (switches, routers, firewalls).
Tier 1/2 User Support: Provide direct support to end-users for technical issues, including VTC setup and troubleshooting, account resets, and software support. Escalate complex issues to senior specialists or external vendors as needed.
Security Operations: Monitor security logs, respond to alerts, and assist with incident response and remediation activities. Ensure systems are backed up and that disaster recovery plans are tested.
Technical Support: Provide skilled technical support across all performance areas as assigned by the Team Lead, adapting to emerging technologies and requirements.
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Minimum Qualifications
Clearance: Must possess and maintain a Top Secret/SCI security clearance.
Experience: Minimum 5 years of relevant IT experience in an enterprise environment.
Certifications: Possess current, industry-standard certifications relevant to their specific duties (e.g., CompTIA Security , CCNA, RHCSA, MCSA). Certifications must meet DoD 8570/8140 requirements for their assigned role (e.g., IAT Level II).
Technical Skills: Proven hands-on skills in network and system administration, troubleshooting, COMSEC, and customer support within a secure environment.
Physical Requirements
- Must be able to remain in a stationary position for up to 50% of the time.
- Must be able to deliver clear and effective communication verbally and via email, phone, and virtual communication platforms to interface with co-workers and customers.
- Must be able to occasionally move about inside an office environment to access file cabinets, office machinery, and communicate with co-workers.
Equal Opportunity Employer
QBE, LLC is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected status under applicable law.
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