What are the responsibilities and job description for the Project Manager position at Q2 Software, Inc.?
As passionate about our people as we are about our mission. Why Join Q2? Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers. What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together. The Job At-A-Glance: Q2 is seeking a detail-oriented and results-driven Project Manager to join our team. In this role, you will oversee the planning, execution, and successful delivery of features and functionality for our Integrated Services clients. You will lead implementation team(s) consisting of technical and non-technical resources to execute client initiatives. As the Project Manager, you are responsible for ensuring that Support, Development, Product, and other Q2 teams collaborate effectively with client(s) to implement custom upgrades and enhancements to assist our clients with staying relevant and competitive in their respective markets and product offerings. You will ensure the quality and completeness of requirements, drive target dates, identify key risks, and ensure mitigation strategies are in place. A Typical Day: Proactively identify, assess, and mitigate project risks to ensure timely delivery. Cultivate a collaborative and high-performing team environment, driving success through effective communication and leadership. Maintain clear and consistent communication with clients, stakeholders, and internal teams, ensuring project goals and timelines are aligned. Support resolutions for escalations in a timely and efficient manner. Execute and deliver on client initiatives, milestones, and timelines. Ensure alignment with client objectives and prioritization through efficiently utilizing team resources within a Sprint cycle. Maintain meeting notes, risk logs, project timelines, and other key artifacts. Coordinate and oversee release management activities including release notes and release runbook to ensure seamless delivery. Drive and align cross-functional teams to achieve shared project goals in a matrixed environment. Bring Your Passion, Do What You Love. Here’s What We’re Looking For: Typically requires a Bachelor’s degree in (relevant degree) and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience. Minimum of 3 years operating as a Project Manager. High emotional intelligence and ability to self-regulate when handling challenges, delays, or unexpected issues. Strong command of iterative development practices and agile methodologies, including sprint planning, execution, and delivery. Excellent written, verbal, and interpersonal communication skills, with a proven ability to engage clients and team members at all levels. Strong teamwork, organization, and problem-resolution skills, with a focus on driving results. Exceptional client communication and escalation management ability. Proficient with JIRA and/or other project management tools. Preferred: Experience with Core Conversion projects. Experience with Merger and Acquisition projects. This position requires fluent written and oral communication in English. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Health & Wellness Hybrid Work Opportunities Flexible Time Off Career Development & Mentoring Programs Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents Community Volunteering & Company Philanthropy Programs Employee Peer Recognition Programs – “You Earned it” Click here to find out more about the benefits we offer. Our Culture & Commitment: We’re proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare—offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact—in the industry and in the community. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status. Applicants in California or Washington State may not be exempt from federal and state overtime requirements Mission In 2004, Q2 founder Hank Seale set out to build a different kind of company. Our mission, to build strong and diverse communities by strengthening their financial institutions, is at the heart of everything we do. Vision Our vision is to create meaningful financial experiences throughout the financial journey so our customers can focus on building lasting relationships with their account holders. To get there, we combine the must-haves of digital banking – feature functionality, operational excellence and integrations – with the next-generation of technology principles: data-driven insights, open technology and design thinking. We call this philosophy FinX, and it spans everything we do, from product development and platform architecture to how we hire. Values Providing superior software and service starts with our purpose-built culture, defined by our Ten Guiding Principles. These principles were established by Hank Seale, our founder, and have served as a constant reminder of how Q2 employees should conduct themselves with peers, customers, and partners for 15 years. Building something different and special takes the right kind of people, and we hope you’ll join our team.
