What are the responsibilities and job description for the Shipping & Receiving Clerk position at Q Center?
Q Center is currently seeking a Part-Time Shipping amp; Receiving Clerk to join our team.
Rate : 18.00/hr
Schedule : Monday - Friday 9am to 1pm
The Shipping and Receiving Clerk is responsible for receiving, tracking, distributing, and shipping materials and packages. This position also assists the Purchasing Department with deliveries, purchasing documentation, and invoice processing. The Shipping amp; Receiving Clerk coordinates with internal departments, vendors, and carriers to ensure accurate handling, timely delivery, and efficient dock operations while maintaining a safe, organized work environment and supporting guest and associate satisfaction.
QUALIFICATIONS
Education amp; Experience
- High School diploma or equivalent preferred
- Customer service experience; hospitality, restaurant, or hotel experience preferred
- Computer knowledge/skills required
Physical requirements
- Ability to stand and walk for extended periods
- Ability to lift, carry, push, and pull up to 100 pounds occasionally and up to 50 pounds frequently
- Ability to work flexible schedules, including evenings, weekends, holidays, and extended hours based on business demands
- Ability to work in varying temperatures
- Knowledge of proper food and beverage storage, handling, and rotation practices
- Strong attention to detail and accuracy
- Ability to work independently while maintaining effective communication with the department and other operational areas
- Ability to identify and report shortages, damages, , equipment concerns, and other operational issues promptly
ESSENTIAL DUTIES amp; RESPONSIBILITIES
Guest Service amp; Hospitality
- Respond promptly and professionally to requests and inquiries received by radio or in person
- Communicate information and operational needs clearly and effectively, both verbally and in writing
- Anticipate and respond to operational needs while demonstrating a positive, service-oriented approach
- Keep immediate supervisor informed of matters requiring their attention
- Coordinates package handling and delivery to help ensure materials reach the appropriate recipients and locations in a timely manner
Purchasing Operations
- Receives, scans, tracks, and logs incoming and outgoing packages, shipments, and materials
- Counts and examines shipment contents and verifies items against manifests, bills of lading, and other applicable documentation; reports discrepancies as appropriate
- Understand and apply basic financial data related to inventory and product distribution
- Organizes and stages incoming packages and materials in designated areas for pickup or delivery by Conference Services or other responsible departments
- Assists with package delivery to meeting spaces and other locations as operational needs permit
- Coordinates dock access and delivery schedules with internal departments and other operational areas
- Maintains familiarity with shipping carrier procedures, including UPS and FedEx, and uses tracking system to communicate shipment information
- Reviews Banquet Event Orders (BEOs), resumes, and related correspondence to identify shipping and delivery requirements and support guest needs
- Prepares accurate standard and international shipping rate quotes and helps ensure applicable shipping charges are accounted for
- Supports receiving activities and purchasing documentation along with invoice processing
- Maintain, retrieve, and assist with the repair of carts and other Purchasing equipment as needed
Safety amp; Compliance
- Follow established safety, sanitation, storage, and handling procedures
- Identifies and promptly reports unsafe conditions, hazards, damaged shipments, and other concerns to management
- Maintains a clean, orderly, and secure dock area to minimize hazards and protect packages and materials
- Use required safety equipment and follow safe lifting, transporting, and material-handling practices
Team Support
- Work collaboratively with team members and leadership to support smooth daily operations
- Works with Business Center and Conference Services to support shipping needs and ensure applicable fees are accurately applied
- Participate in required meetings, trainings, and cross-training opportunities
- Maintain effective communication and collaboration with all team members
- Perform additional duties and responsibilities as assigned
Work Environment
This position works within a hospitality and warehouse environment with frequent interaction with associates, department leaders, vendors, delivery personnel, and other operational partners. The Storeroom Coordinator works in receiving, storage, and inventory areas and may be exposed to varying temperatures, noise, loading and delivery activity, and other conditions associated with hotel and conference center operations. The position requires attention to detail and the ability to work effectively in a fast-paced environment while managing competing operational priorities. Work schedules may include early mornings, evenings, weekends, holidays, and extended hours based on operational needs.