What are the responsibilities and job description for the Houlihans Server position at Q Casino + Resort?
HOULIHAN’S
Food Server
BASIC FUNCTION
Serve food and/or drinks to guests, ensuring guest satisfaction.
ORGANIZATIONAL RELATIONSHIPS
- Reports to: Food & Beverage Supervisor
- Supervises: N/A
HOURS
- Monday - Off
- Tuesday - 4:00 PM - 9:00 PM
- Wednesday - 4:00 PM - 9:00 PM
- Thursday - 4:00 PM - 9:00 PM
- Friday - 4:00 PM - 9:00 PM
- Saturday - 4:00 PM - 9:00 PM
- Sundays possible pending community events
SPECIFIC DUTIES AND RESPONSIBILITIES
- Take food and drink orders.
- Provide prompt and proper service.
- Enter food and drink orders into Point of Sales system.
- Service table with refills or any other items needed by guests.
- Remove dirty dishes and help clean tables.
- Present check to guests and take to hostess stand if applicable.
- Complete all side work.
- Reset tables.
- Clean all work areas.
- Other duties as assigned.
EDUCATION, TRAINING AND EXPERIENCE
- No formal education required.
- 6 months prior waitstaff experience preferred.
STANDARDS OF PERFORMANCE
- Food to be served within 10 minutes for lunch orders.
- Food to be served within 20 minutes for dinner orders.
- Keep guests satisfied by providing service.
- Basic reading and writing skills.
- Knowledge of menu items.
MENTAL AND PHYSICAL REQUIREMENTS
- Lifting to 10 lbs.
- Walking for long periods of time
- Climbing stairs
- Standing for long periods of time
- Talking, hearing
- Stooping
WORKING ENVIRONMENT AND CONDITIONS
- Inside work
- Occasional outside work
- Exposure to cigarette smoke
- Exposure to cleaning solutions
EQUIPMENT AND TOOLS
- General office equipment including, but not limited to:
- Other
- Coffee machine
- Point of Sales register
Salary : $5