What are the responsibilities and job description for the Island Fin Poke position at Pyramid Foods?
Summary/Objective
The Counter team member has ultimate responsibility for providing the guest with remarkable service. The role has a strong hospitality element, ensuring that the restaurant delivers incredible food and remarkable guest service.
Essential Functions/Responsibilities Of The Job
While performing the duties of this job, the team member is frequently exposed to loud noise, moving mechanical parts, sharp knives and vibrations. It is important to be willing to work until the job is completed, whatever time that may be.
Physical Demands
While performing the duties of this job, the team member is regularly required to stand for long periods of time and repeat the same movements. The team member may walk for long periods and use their hands to handle, control or feel objects, tools and controls. They must be able to bend, twist , lift, push, pull or carry heavy items up to 50 pounds. It is important to speak clearly and understand the speech of others. It may be necessary to use one or two hands to grasp, move, or assemble objects as well as use fingers to grasp, move or assemble very small objects. The team member will be required to be physically active for long periods without getting tired.
The Counter team member has ultimate responsibility for providing the guest with remarkable service. The role has a strong hospitality element, ensuring that the restaurant delivers incredible food and remarkable guest service.
Essential Functions/Responsibilities Of The Job
- Greets guest immediately with a warm welcoming greeting (eye contact, smile, and not the same to every person.)
- Provides new guest tour and tasting
- Visits guests and pre bus, provide drink refills, and dole whip samples
- Provides a sincere farewell to each guest
- Demonstrates the ability to accurately describe all food and sauces (including ingredients)
- Committed to excellence and looks for ways to improve processes
- Uses time efficiently and works in an organized manner
- Provides proper portioning
- Displays positive outlook and pleasant manner
- Ability to accurately provide correct change to guests and operate POS system
- Ability to direct the work of co-workers
- Ability to accurately answer questions from co-workers and guests
- Accurately counts drawer, drops deposit and completes mid/closing checklist
- Previous restaurant experience preferred
- Excellent guest service skills
- Strong communication skills, tact and diplomacy
- Self-motivation and ambition
- Enthusiasm and the ability to learn quickly
- Good organizational skills
- Basic computer skills, input information
- Good time management skills
- Energy and stamina, as well as resilience
- Ability to work in a fast-paced, rapidly changing environment
- Ability to work under time constraints and deadlines
- Results-driven approach to work
- Decision-making and problem-solving skills
- Must provide proof of eligibility to work in the United States
While performing the duties of this job, the team member is frequently exposed to loud noise, moving mechanical parts, sharp knives and vibrations. It is important to be willing to work until the job is completed, whatever time that may be.
Physical Demands
While performing the duties of this job, the team member is regularly required to stand for long periods of time and repeat the same movements. The team member may walk for long periods and use their hands to handle, control or feel objects, tools and controls. They must be able to bend, twist , lift, push, pull or carry heavy items up to 50 pounds. It is important to speak clearly and understand the speech of others. It may be necessary to use one or two hands to grasp, move, or assemble objects as well as use fingers to grasp, move or assemble very small objects. The team member will be required to be physically active for long periods without getting tired.