Service Manager

Make a difference, protect lives, and achieve your dreams. Build your career with the industry-leading fire, life safety and security company.

This role is responsible for managing portable and pre-engineered services, sprinkler testing and inspection services, and fire alarm services, with a focus on effective implementation and customer retention.

Essential Duties & Responsibilities: 

• Oversees the daily workflow of the department.
• Provides constructive and timely performance evaluations.
• Oversee installation and upgrade projects for fire extinguishers, pre-engineered systems, fire sprinklers, and fire alarms in commercial and residential properties, ensuring compliance with safety standards and client requirements.
• Serve as primary liaison with building engineers, property managers, and site contacts to communicate project status and resolve issues.
• Manage inspection and maintenance programs, including testing and repair of fire extinguishers, pre-engineered systems, fire sprinklers, and fire alarms to guarantee operational readiness.
• Ensure regulatory compliance by developing and enforcing inspection protocols aligned with local and national fire codes.
• Review and approve detailed inspection reports, providing guidance and ensuring accurate documentation.
• Protect and maintain company equipment.
• Monitor team performance and project timelines, ensuring work is completed efficiently and reported promptly.
• Perform other duties assigned by leadership.
  
  

Education/Qualification: 

• 2 - 3 years' experience with commercial and residential systems.
• NICET certification and knowledge of NFPA standards (including 70 and 72) preferred.
• High School Diploma or Technical school certificate preferred.
• Requires the ability to act in a lead capacity and manage teams or groups of individuals on projects (managerial experience preferred).
• Troubleshooting skills.
• Must have good interpersonal skills and be able to work in a team environment as well as work independently.
• Must have a clean driving record and reliable transportation to/from the office or job site.
• Must be flexible with scheduling requirements that occasionally will require evening, weekend and/or out-of-town assignments.
  
  

Other Duties

• Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.
• Ability to travel when needed.
• Performs other duties as assigned.
  
  

Physical Requirements

• While performing the essential functions of this job the employee is regularly required to stand, walk, use hands to finger, handle, or feel, reach with hands or arms, stoop, kneel, crouch, or crawl, and is occasionally required to lift and/or move heavy objects.
• The work also requires the following physical abilities in order to perform the essential job functions: balancing, climbing, grasping, hearing, mental acuity, pulling, pushing, repetitive motion, speaking, talking, and visual acuity.
  
  

Pay Rate

• $55k - $65k (salary) DOE
  
  

Anticipated Close

• 1/1/2026
  
  

Benefits And Perks

• Excellent pay
• Medical, dental, vision
• Company paid life insurance
• Company paid short-term disability
• 401K with employer match
• Paid vacation and company holidays
• Training and Career Development
• Company vehicle (if job applicable)
• Immediate qualification for the ALL In Ownership Plan for all eligible full-time employees
  
  

Pye-Barker Fire and Safety is an Equal Opportunity Employer