Collector

Company Description Putnam Leasing Company is a long-established provider of leasing solutions for discerning car collectors and automotive enthusiasts. For over four decades, clients have relied on the company’s expertise, legacy, and focus on peace of mind when acquiring and managing high-value vehicles. Putnam Leasing is known for cultivating trusted, long-term relationships with exotic and classic vehicle collectors who seek tailored financial arrangements. The organization is service-oriented, committed to delivering a respectful and professional experience in every interaction. Team members join a company that values integrity, specialized knowledge, and attentive customer service.

Role Description This is a full time in office position, the Collector role is focused on managing past-due accounts and maintaining positive client relationships. The Collector will conduct outbound and inbound calls and written communications to customers regarding payment reminders, account status, and resolution of outstanding balances. Daily tasks include reviewing account histories, negotiating payment arrangements within established guidelines, documenting all interactions in the system, and escalating complex issues when necessary. The role also involves collaborating with internal teams such as customer service and finance to ensure accurate information, timely follow-up, and adherence to company policies and regulatory requirements. The position requires a professional, empathetic approach to clients while consistently meeting performance and compliance standards.

Qualifications

• Strong customer service and communication skills, including clear verbal and written interaction with clients.
• Experience in collections, accounts receivable, or credit and risk management, with the ability to negotiate payment solutions.
• Solid organizational and time-management skills to handle multiple accounts, follow-ups, and documentation efficiently.
• Comfort with technologies, including CRM or collections software, email, and virtual collaboration tools.
• Knowledge of basic financial concepts and familiarity with lending, leasing, or banking environments (automotive experience is a plus).
• Attention to detail and adherence to regulatory and compliance requirements related to collections and consumer communications.
• High level of professionalism, discretion, and respect for diverse clients and colleagues.
• Prior experience in a vehicle or equipment leasing or financing collections role and a high school diploma or equivalent; additional education in business or finance is beneficial.