What are the responsibilities and job description for the Collections Specialist position at Putnam Leasing Company?
Company Description Putnam Leasing Company has been a trusted partner to discerning car collectors for over four decades, offering specialized leasing solutions for high-end and collectible vehicles. Known for its legacy, expertise, and personalized service, the company focuses on providing peace of mind and long-term relationships with automotive enthusiasts. Putnam Leasing serves clients who value tailored financial solutions and attentive customer support. The company’s commitment to service and industry knowledge makes it an attractive environment for professionals who appreciate both luxury automotive and finance.
Role Description The Collections Specialist is a full-time, on-site role based in Greenwich, CT. This position is responsible for managing past-due accounts, contacting clients to arrange payments, and ensuring timely cash collection in alignment with company policies. Day-to-day tasks include making outbound and receiving inbound calls, negotiating payment plans, documenting all collection activities, and monitoring account status to reduce delinquency. The role also involves collaborating with finance and customer service teams to resolve billing issues, answering client inquiries professionally, and maintaining accurate records in the company’s systems. The Collections Specialist contributes directly to revenue protection and supports a high standard of client experience.
Qualifications
Role Description The Collections Specialist is a full-time, on-site role based in Greenwich, CT. This position is responsible for managing past-due accounts, contacting clients to arrange payments, and ensuring timely cash collection in alignment with company policies. Day-to-day tasks include making outbound and receiving inbound calls, negotiating payment plans, documenting all collection activities, and monitoring account status to reduce delinquency. The role also involves collaborating with finance and customer service teams to resolve billing issues, answering client inquiries professionally, and maintaining accurate records in the company’s systems. The Collections Specialist contributes directly to revenue protection and supports a high standard of client experience.
Qualifications
- Candidates should possess strong Debt Collection and Cash Collection skills, including experience managing delinquent accounts and negotiating payment arrangements.
- Candidates should possess excellent Communication and Customer Service skills to interact professionally with clients and internal teams.
- Candidates should possess foundational Finance knowledge to understand leasing terms, payment structures, and account reconciliation.
- Attention to detail, accuracy in data entry, and proficiency with collections or CRM software are highly beneficial.
- Strong organizational and time-management abilities, with the capacity to handle multiple accounts and deadlines.
- Prior experience in collections, leasing, banking, or financial services is preferred.
- High school diploma or equivalent required; an associate or bachelor’s degree in business, finance, or a related field is a plus.