What are the responsibilities and job description for the Shop Manager position at Pushing Limits Inc?
Responsibilities:
- Answer phone/greet visitors
- Provide estimates and obtain documented authorizations
- Generate repair orders with customer/contact, vehicle information, and a description of issue(s)/requested service (asking relevant questions of the customer to obtain needed information)
- Monitor recalls, DOT inspection expirations, and file warranty claims when appropriate
- Diagnose jobs, order parts, track POs, monitor returns (including cores)
- Schedule technicians to repair orders
- Monitor workflow for all jobs and provide updates to customers (set realistic expectations based on scheduling/parts availability)
- Complete post-service inspections
- Convert repair orders to invoices
- Discuss final repairs and invoices with customers
- Maintain inventory
Requirements:
- Knowledge of automobiles
- Customer service
- Time management (ability to be at work and ready to work by 7AM M-F)
- Computer skills (preferably experience with shop management software)
- General knowledge of repair and service procedures and specifications
- Ability to lift 50 pounds and work on your feet for extended periods of time
Job Type: Full-time
Pay: $ $30.00 per hour
Benefits:
- 401(k) matching
- Employee discount
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $30