Job Title: QA Automation Engineer

Locations:

• Columbus, OH

• Wilmington, DE

Type: Contract - Onsite

Experience Level: 8 Years

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Job Overview

We are seeking highly skilled QA Automation Engineers with strong experience in automation frameworks, API testing, and hands-on involvement in complex enterprise environments such as banking, digital channels, and contact center applications. The ideal candidate will have deep expertise in functional testing, automation tools, and end-to-end validation processes across web and mobile platforms.

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Key Responsibilities

• Develop, maintain, and execute automation test scripts using Selenium, Java, Python, and Cucumber.

• Perform API automation testing using Rest Assured, SoapUI, and Postman.

• Conduct functional, regression, integration, UAT, and performance testing (JMeter / Load Runner).

• Validate web and mobile applications across multiple devices and operating systems.

• Collaborate with business teams, developers, and product owners to understand requirements and acceptance criteria.

• Drive defect identification, root cause analysis, and traceability across multiple integrated systems.

• Utilize enterprise tools such as CCaaS, Operations Desktop, Admin Tools to validate contact center workflows.

• Participate in Agile ceremonies: sprint planning, refinement, daily standups, demos, retrospectives.

• Ensure adherence to UAT best practices, test data management standards, and end-user validation procedures.

• Prepare comprehensive test documentation: test plans, test cases, defect reports, traceability matrices.

• Work closely with DevOps, CI/CD, and engineering teams to integrate automated testing with build pipelines.

• Support banking initiatives including digital banking workflows, backend systems validation, and API integrations.

Required Skills & Experience

Automation & Tools

• Strong hands-on experience with:

  • Selenium WebDriver

  • Java & Python

  • Cucumber / BDD

  • Rest Assured, SoapUI, Postman

• Experience testing Web and Mobile applications (iOS & Android).

• Proficiency with frameworks such as POM, Hybrid, Data-Driven, BDD.

SDLC / STLC Proficiency

• Expertise across all phases of software testing:

  • Test Planning

  • Test Design

  • Test Execution

  • Reporting

  • Automation Framework Development

DevOps & CI/CD

• Hands-on experience with:

  • Gradle, Maven

  • Git, Bitbucket

  • JIRA, Confluence

  • qTest / ALM

  • CI/CD pipelines (Jenkins, GitLab, Azure DevOps)

Domain Expertise

• Strong experience in:

  • Digital Banking Platforms

  • Backend Banking Systems

  • Contact Center operations

  • CCaaS platforms

  • Enterprise Admin Tools

Analytical & Soft Skills

• Strong ability to analyze workflows, trace defects across systems, and validate integrations.

• Excellent communication skills for cross-functional coordination.

• Strong stakeholder management and documentation abilities.

• Ability to work in fast-paced Agile/Scrum environments.

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