What are the responsibilities and job description for the Patient Care Coordinator position at Pure Smiles?
Pure Smiles Westerville
Overview:
Be part of a private practice that is family-owned, rapidly growing company that prides itself in using state-of-the-art technology, has a team-oriented work environment and gives you the opportunity to work alongside some of the dental industry's greatest owners, administrators, doctors and dental assistants. In addition, you will be paired with a team lead/office manager who is invested in you and your success!
No weekends or late nights:
Description:
We are offering an exciting career opportunity as a Patient Care Coordinator at our Pure Smiles Westerville office. In this role, you will:
- be an integral part of our dynamic team of dental health care professionals
- represent the Pure Smiles brand by being warm, friendly and helpful as well as a team player and comfortable with change
- greet and check in patients promptly and courteously, and provide them clear, accurate information about their scheduled appointment/treatment
- communicate with the clinical staff during the patient's appointment to keep everyone on schedule and informed about patient's needs
- respond to incoming text messages, emails, appointment requests, and voicemail (multi-tasking skills are critical!)
- coordinate with the practitioner, the patient, and their insurance provider to determine estimated treatment costs based upon the proposed treatment plans, applicable lab fees, and benefits coverage
- increase new patient growth by supporting marketing and promotional programs, including recall, continuing care calls, and working with referrals
We Provide:
A full-time opportunity: Monday through Thursday 7:30am-5pm and 2 Fridays/ Month 7:30am-1pm
Paid time off (effective immediately) paid sick time, health and dental insurance, 401(k) and 401(k) matching, paid holidays, uniform/clothing allowance, new Teammate dental exam and cleaning, continuing education and much more!
We are Looking for Candidates Who:
- have dental practice experience and know dentistry terms
- want to make a positive lasting difference in the lives of our patients through high quality dentistry
- are passionate, pursue continuous growth, possess gratitude, and have an abundance mindset
- approach each day with motivation, determination and confidence
- possess excellent communication, teamwork, multi-tasking and customer service skills
- are reliable and able to build trust with patients
- thrive in a culture of empowerment, advanced technology and education
- enjoy working on a team and having fun!
If this is you, WE are your match! WE look forward to meeting you!