Consumer Service - Intern 1

About Pure Fishing

Pure Fishing is a global leader in the fishing tackle industry, with a portfolio of iconic brands that includes Abu Garcia®, Berkley®, Fenwick®, Frabill®, PENN®, Pflueger®, Plano®, Savage Gear®, Shakespeare®, SpiderWire®, Ugly Stik®, and many more. The brands that came together to form Pure Fishing were founded by inventors and innovators responsible for many of the advancements in the fishing tackle industry that anglers worldwide benefit from today. Our team of industry-leading experts and our global network of operations and innovation hubs strive to find those next innovations and produce world-class products designed to delight our consumers, strengthen business for our customers, and build love for our brands globally.

But to us fishing is not just about business, it is about time shared with family and friends, for some the peace derived from time on the water or for others the thrill of the battle and satisfaction of the earned triumph, and for all that feeling you get with every catch. We are a passionate team hungry to win while dedicated to creating memorable experiences with our brands and products and helping anglers everywhere have more fun catching more fish. We want your next day on the water to be your best day on the water. At Pure Fishing we have high expectations for Execution, we strive to Empower our people every day, expect and encourage Authenticity.

Consumer Service Intern (Part-Time)

Job Summary: What will you do?

Are you passionate about fishing, the outdoors, and creating great customer experiences? As a Consumer Service Intern, you’ll engage directly with consumers through chat, email, phone, and social media—assisting with orders, resolving issues, and sharing product knowledge to strengthen our brands. This internship is a launchpad for your career in the fishing and outdoor industry, offering hands-on experience in consumer engagement and brand support while collaborating with marketing and sales teams to help shape the future of Pure Fishing.

What Makes You a Great Catch

• You have excellent communication skills—both written and verbal.
• You have hands-on angling experience and a genuine passion for the fishing lifestyle.
• You’re organized, flexible, and eager to learn in a fast-paced environment.
• You enjoy problem-solving and providing positive, solution-oriented service.
• You’re comfortable with data entry and basic computer applications such as Microsoft Office and spreadsheets.
• Bonus points if you have previous experience in customer service, retail, or social media engagement.
  
  

Why you will love it here

• Join a passionate team driven by excellence, authenticity, and execution.
• Gain real-world experience with iconic fishing brands.
• Be part of a supportive environment that values your ideas and feedback.
• Develop transferable skills in consumer relations, brand management, and customer experience.
• Enjoy flexible, part-time hours that work with your school or personal schedule.
  
  

Your work environment

You’ll work in a dynamic, customer-focused team that interacts across departments, including marketing and sales. You’ll assist with inquiries, warranty and return requests, and order entry—all while helping shape how the world experiences our brands. Every interaction you have with consumers will be a chance to build loyalty, share enthusiasm, and make someone’s day.

What You Will Need To Succeed

• High school diploma required; currently enrolled in college or a recent graduate preferred.
• Interest in pursuing a professional career in the fishing or outdoor industry.
• Ability to multitask, prioritize, and maintain a positive attitude.
• A commitment to learning, collaboration, and continuous improvement.
• Ability to work part-time hours during weekdays; flexibility is a plus.