What are the responsibilities and job description for the Job Title: Student Support Generalist -Purdue Indianapolis position at Purdue University College of Engineering-Office of Academic Affairs?
Student Support Generalist -Purdue Indianapolis
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Req Id: 41518
Job Title: Student Support Generalist -Purdue Indianapolis
City: Indianapolis
Job Description:
Job Summary
The Student Support Generalist advances student growth by helping clarify academic, professional, and personal goals. This role supports students across all aspects of campus life, including student activities and organizations, support services, crisis management, student conduct, and leadership development. The position provides in-person assistance, evaluates student needs, and connects individuals with appropriate University resources. The Student Support Generalist uses strong analytical and problem-solving skills to address student concerns and provide consultation to students, faculty, staff, and families. The role also involves extensive outreach to the campus community to support student organizations, co-curricular programs, and large-scale events that enhance the student experience and recognize student achievement.
The Student Support Generalist maintains knowledge of current higher education practices and University policies to ensure effective and responsive student services. Beyond direct student support, the role contributes to the continuous improvement of internal processes and operational efficiency. Reporting to the Associate Dean of Students at Purdue University in Indianapolis, with collaborative ties to Purdue West Lafayette leadership, this position is part of a team overseeing all aspects of Student Life, including residential programs, student governance, counseling, crisis response, student conduct, health and wellness services, and recreation. This position requires occasional evening and weekend work.
At Purdue, you’ll join a community where unrivaled pride and unlimited potential are more than just words—they’re the foundation of how we work and grow, together. If you’re ready to help build a better world through research that matters, take the next step and join us on this path.
About Us
When you join Purdue University, you join a community that keeps moving forward. For more than 150 years, we’ve been known for not only our groundbreaking work in STEM research, but also for our collective imagination, ingenuity and innovation.
What We're Looking For
Education and Experience:
Required:
Qualified candidates will need:
Purdue is a community built on collaboration, with global perspectives, Boilermaker pride and endless opportunity to live, learn and grow. Join us and contribute to our culture.
Career Stream
Professional 2
Pay Band S055
Link to Purdue University's compensation guidelines: https://www.purdue.edu/hr/mngcareer/compguidelines/staffpb.php
Job Code #20002134
Link to Career Path Maker: https://www.purdue.edu/hr/careerpathmaker/
Effective August 1, 2022 a background check will be required for all internal employees who have not had one within the last year.
EOE
Purdue University is an EO/EA University
Apply now
Posting Start Date: 4/14/26
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- Life in Lafayette-West Lafayette
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- Explore Careers
- Athletics, Recreation & Wellness
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- Business Development/Sales
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- Custodial and Skilled Trades
- Dining & Culinary
- Engineering
- Environment and Sustainability
- Executive
- Extension
- Facilities Management and Physical Plant
- Farming, Fishing and Forestry
- Grounds and Landscape Services
- Health and Medical Services
- Human Resources and Legal
- Information Technology
- Lecturer
- Library
- Office Administration
- Planning, Design, and Construction
- Postdoctoral Researcher
- Project Management
- Public Safety, Security and Emergency Services
- Research and Laboratory
- Secretarial/Clerical
- Student Affairs, Student Services, & Res Life
- Veterinary Medicine
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Employee Login
Job Description
Apply now
Req Id: 41518
Job Title: Student Support Generalist -Purdue Indianapolis
City: Indianapolis
Job Description:
Job Summary
The Student Support Generalist advances student growth by helping clarify academic, professional, and personal goals. This role supports students across all aspects of campus life, including student activities and organizations, support services, crisis management, student conduct, and leadership development. The position provides in-person assistance, evaluates student needs, and connects individuals with appropriate University resources. The Student Support Generalist uses strong analytical and problem-solving skills to address student concerns and provide consultation to students, faculty, staff, and families. The role also involves extensive outreach to the campus community to support student organizations, co-curricular programs, and large-scale events that enhance the student experience and recognize student achievement.
The Student Support Generalist maintains knowledge of current higher education practices and University policies to ensure effective and responsive student services. Beyond direct student support, the role contributes to the continuous improvement of internal processes and operational efficiency. Reporting to the Associate Dean of Students at Purdue University in Indianapolis, with collaborative ties to Purdue West Lafayette leadership, this position is part of a team overseeing all aspects of Student Life, including residential programs, student governance, counseling, crisis response, student conduct, health and wellness services, and recreation. This position requires occasional evening and weekend work.
At Purdue, you’ll join a community where unrivaled pride and unlimited potential are more than just words—they’re the foundation of how we work and grow, together. If you’re ready to help build a better world through research that matters, take the next step and join us on this path.
About Us
When you join Purdue University, you join a community that keeps moving forward. For more than 150 years, we’ve been known for not only our groundbreaking work in STEM research, but also for our collective imagination, ingenuity and innovation.
What We're Looking For
Education and Experience:
Required:
- Bachelor's degree from an accredited college or university
- Two (2) years of professional experience providing direct student service in higher education
- Master's degree in higher education, college student development, student affairs counseling, student personnel services, or a related field
Qualified candidates will need:
- Strong rapport-building and interpersonal communication (written, oral, and presentation)
- Sound judgment, discretion, and confidentiality in sensitive situations
- Proven organizational skills with ability to manage multiple tasks in a busy setting
- Knowledge of policies and procedures related to student services
- Cultural competence and ability to effectively serve a diverse student body
- Collaboration and relationship-building with departments, student groups, and colleagues
- Understanding of college-student development theories and current research
- Demonstrated commitment to student success and engagement
- Program planning and implementation for outreach and educational initiatives
- Clear and audience-appropriate communication; adherence to ADA, FERPA, and institutional guidelines
- Proficiency with Microsoft Office (PowerPoint, Access, Excel, Outlook)
- Flexibility regarding assignments and schedule, including evenings/weekends
- Ability to respond to after-hours crises with reliable transportation
- Purdue’s benefits summary https://www.purdue.edu/hr/Benefits/employeebenefits/benefits_enrollment/summaries.php
- Purdue will not sponsor employment authorization for this position
- A background check will be required for employment in this position
- FLSA: Exempt (Not Eligible For Overtime)
- Retirement Eligibility: Defined Contribution Waiting Period
Purdue is a community built on collaboration, with global perspectives, Boilermaker pride and endless opportunity to live, learn and grow. Join us and contribute to our culture.
Career Stream
Professional 2
Pay Band S055
Link to Purdue University's compensation guidelines: https://www.purdue.edu/hr/mngcareer/compguidelines/staffpb.php
Job Code #20002134
Link to Career Path Maker: https://www.purdue.edu/hr/careerpathmaker/
Effective August 1, 2022 a background check will be required for all internal employees who have not had one within the last year.
EOE
Purdue University is an EO/EA University
Apply now
Posting Start Date: 4/14/26
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