Business Development Manager, Cruise and Entertainment

About Pulsar:

Pulsar is a privately held, lower middle-market company with over 27 years of profitable operations. We design and deliver innovative, high-quality stationery and giftable, impulse, and promotional products that make life more fun. From planners and journals to stickers, souvenirs, and photo essentials, our trend-forward, custom-designed products are found in retailers such as Walmart, Target, and Kohls, cruise lines such as Carnival and Royal Caribbean, and entertainment venues around the world.

We are a global organization with our headquarters in Cleveland, Ohio, an office in Guangzhou, China, and salespeople in several U.S. states. We are experts in importing and specialize in end-to-end product solutions—from design to delivery—helping businesses bring trendy, profitable, and retail-ready products to market quickly and efficiently.

At Pulsar, our Purpose is to inspire creativity and joy with products that spark happiness, connect people, and brighten everyday moments. We embrace a "We > Me" philosophy, fostering a culture rooted in collaboration, creativity, and accountability. Our eclectic team of business minds and creative souls value curiosity, adaptability, and integrity—working together to exceed expectations and make a meaningful impact in a dynamic world.

Position Summary:

Pulsar is seeking a dynamic and results-driven Business Development Manager to lead growth within the Cruise and Entertainment sectors. This individual will be responsible for identifying, developing, and expanding strategic partnerships with cruise lines, entertainment venues, and related channels.

This role is ideal for a highly motivated “hunter” who thrives on building new business while also nurturing key accounts. The Business Development Manager will leverage Pulsar’s end-to-end product capabilities—from design through delivery—to create customized, trend-forward solutions that drive revenue and enhance customer experiences.

Key Responsibilities:

• Identify, pursue, and secure new business opportunities within cruise lines, entertainment venues, and related markets
• Build and maintain strong relationships with key decision-makers across target accounts
• Uncover opportunities and develop product solutions to meet customer needs
• Develop and execute strategic sales plans to achieve and exceed revenue targets
• Partner cross-functionally with design, sourcing, and operations teams to deliver tailored product solutions
• Present Pulsar’s capabilities and product offerings in a compelling, consultative manner
• Manage the full sales cycle from prospecting through closing and account growth
• Monitor market trends, competitor activity, and customer needs to inform strategy and product development
• Attend industry events, trade shows, and client meetings to expand brand presence and network
• Provide accurate forecasting, reporting, and pipeline management

Candidate Qualifications:

• Bachelor’s degree in Business, Marketing, or related field (or equivalent experience)
• 5 years of business development or sales experience
• Proven track record of driving new business and achieving revenue targets
• Experience selling a CPG product is preferred
• Experience selling to cruise, hospitality, or entertainment is a plus
• Experience selling giftable, novelty items, stationery, promotional products, or adjacent categories is a plus
• Familiarity with global sourcing, importing, or supply chain processes is a plus
• Ability to travel up to 15% to meet with clients and attend industry events

Skills, Attributes & Character Traits:

• Natural Hunter: You love the thrill of the chase and aren’t afraid to open doors, spark conversations, and win new business
• People Person: You build genuine relationships quickly and know how to turn connections into long-term partnerships
• Big Picture Thinker: You can spot opportunities, connect the dots, and bring creative ideas to life for your customers
• Team-First Mentality: Fun, engaging, and enjoys being part of a close-knit team
• Own It: You take responsibility for your work, your results, and your commitments
• Always Growing: You’re open to feedback and committed to learning and getting better every day
• Entrepreneurial Spirit: You’re comfortable in a casual, non-corporate environment and thrive in a culture where ideas move fast
• Detail-Oriented: You have a sharp eye for the details that matter, ensuring accuracy, consistency, and high-quality execution in everything you deliver
• Strong Communicator: You know how to tell a compelling story, whether you’re pitching a new idea or closing a deal
• Results-Driven: At the end of the day, you’re motivated by growth, impact, and delivering great outcomes for your customers

Benefits:

• Paid holidays and generous paid time off (PTO).
• Simple IRA plan with company matching.
• Health, dental, and vision insurance coverage.
• Health Savings Account (HSA) for eligible expenses.
• Flexible in-office and work-from-home hybrid schedule.
• A family-owned company with an established entrepreneurial culture.
• Convenient location in Downtown Cleveland (Tyler Village) with free parking.
• Cleveland entertainment budget to enhance work-life balance.

Why You Will Enjoy Working at Pulsar:

• We prioritize a healthy work-life-family balance.
• You'll be part of a team with great co-workers and a positive work environment.
• Experience a cool company culture that encourages individuality.
• Collaborate in a modern and collaborative workspace that fosters creativity and innovation.
• We provide a safe space for you to be your best, authentic self.

Compensation: This position offers a competitive compensation package, with pay commensurate with experience.