What are the responsibilities and job description for the Medical Front Office Receptionist position at Pulmonary & Critical Care Associates?
Join Our Team as a Medical Front Desk Receptionist!
Now hiring for our Shelby Township location
Pulmonary & Critical Care Associates is growing under new management, and we’re excited to welcome fresh talent to our team. If you’re passionate about providing exceptional patient care and thrive in a collaborative, supportive environment, we’d love to meet you.
We’re seeking an energetic and dependable Front Desk Receptionist to be the welcoming face of our practice. As the first point of contact for our patients, you’ll play a key role in ensuring every visit starts with a great experience.
Key Responsibilities
- Greet and check in patients in a friendly and professional manner
- Answer phones, schedule appointments, and assist with patient inquiries
- Verify insurance information and collect necessary documentation
- Record and process patient payments; update financial information
- Maintain accurate patient records in the EMR system
- Work closely with clinical staff to support smooth patient flow
- Uphold HIPAA standards and patient confidentiality
- Stay organized and efficient in a fast-paced environment
Qualifications
- High School Diploma or GED required
- One year experience in a medical office is required
- Knowledge of medical insurance, EMR systems, and Phreesia preferred
- Strong communication and customer service skills
- Attention to detail and professional demeanor
- Reliable attendance and punctuality
- Full-time availability (40 hours/week) with consistent scheduling
- Authorization to work in the U.S.
What We Value
We’re looking for someone who brings:
- A positive attitude that brightens a patient’s day
- A mindset of teamwork, trust, and accountability
- Dedication to creating an exceptional patient experience
- Pride in their work and a drive to exceed expectations
Why Join Pulmonary & Critical Care Associates?
At Pulmonary & Critical Care Associates, we offer more than just a job — we offer a place to grow. Join a supportive team committed to excellence in patient care. We provide a competitive benefits package including paid vacation, sick time, holidays, comprehensive healthcare coverage, and more.
If you’re ready to make a difference and be part of a dedicated team, apply today!
Job Type: Full-time
Pay: From $18.50 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Health insurance
- Health savings account
- Life insurance
- Opportunities for advancement
- Paid time off
- Pet insurance
- Vision insurance
People with a criminal record are encouraged to apply
Ability to Commute:
- Shelby Charter Township, MI 48315 (Required)
Work Location: In person
Salary : $19