What are the responsibilities and job description for the Medical Receptionist position at PULMONARY AND SLEEP CENTER OF THE VALLEY?
Medical receptionists in our facility welcome patients and visitors in a friendly, professional manner. This position is responsible for front-office operations, scheduling appointments, maintaining patient records, verifying insurance information, and supporting the clinical team to ensure smooth daily operations of the practice.
- Greet patients, visitors, and vendors in a professional and welcoming manner.
- Answer and direct incoming telephone calls.
- Schedule, reschedule, and confirm patient appointments.
- Register new patients and update existing patient demographic information.
- Verify insurance eligibility and obtain necessary authorizations as required.
- Collect copayments, deductibles, and outstanding balances.
- Maintain accurate patient records in the electronic medical record (EMR) system.
- Check patients in and out according to office procedures.
- Manage incoming and outgoing correspondence, including mail, fax, and electronic communications.
- Respond to patient inquiries and route clinical questions to appropriate staff.
- Maintain confidentiality of all patient and practice information.
- Ensure reception and waiting areas remain clean, organized, and professional.
- Perform administrative tasks such as filing, scanning, copying, and data entry.
- Support providers and clinical staff with administrative needs as assigned.
- Follow all company policies, procedures, safety standards, and regulatory requirements.
Education and Experience
- High school diploma or equivalent required.
- Medical receptionist, healthcare customer service, or medical office experience required.
- Experience using electronic medical records (EMR/EHR) systems preferred.
- Bilingual skills
- Strong customer service and interpersonal skills.
- Excellent verbal and written communication skills.
- Ability to maintain professionalism and confidentiality.
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 2 years (Preferred)
- Medical receptionist: 2 years (Preferred)
Ability to Relocate:
- Weslaco, TX 78596: Relocate before starting work (Required)
Work Location: In person
Salary : $15