What are the responsibilities and job description for the ADMIN II - LIENS position at PUEBLO MEDICAL IMAGING LLC?
At Pueblo Medical Imaging, our administrative team plays a vital role in ensuring patients receive timely, accurate care. As an Admin II – Liens Specialist, your expertise in lien authorization, approvals, and accounts receivables helps remove barriers to care and supports a seamless patient experience.
We are committed to excellence—not only in patient care, but in how we communicate, collaborate, and support one another. Our culture is built on accountability, precision, and teamwork, creating an environment where employees feel valued and empowered to grow.
If you are looking for a role where your knowledge of insurance processes directly impacts patient access to care, Pueblo Medical Imaging offers a meaningful career—not just a job.
Position Summary
The Admin II – Liens Specialist is responsible for proficiently performing all tasks required for the purpose of lien authorization, approvals and accounts receivable in a radiology setting
Key Responsibilities
- Perform a variety of accounting duties including, but not limited to, preparing A/R for invoicing of physician accounts and entry into the accounting systems; posting payment of invoices; maintain physician receivable files and contracts; and running reports from various systems.
- Ability to handle lien accounts; includes sending paperwork to attorneys, sending invoices to lien holders, follow-up with documentation, posting lien payments, and status of cases. Maintain AR and Follow up on any outstanding balances.
- Schedule, coordinate, reschedule and confirm patient appointments. Relay necessary messages to staff.
- Verify patient information, prior exams and history, and thoroughly document necessary information in RIS system.
- Obtain authorizations in a timely manner with comprehensive documentation.
- Professional phone etiquette to help maintain relationships with attorneys and referring physicians.
- Assist department with authorizations as needed.
- Route faxed referrals into system for calling and scheduling patients from work list.
- Coordinate film/report pickup and delivery, as needed.
- Assign images to the appropriate reading groups in the PACS.
- Perform a variety of general clerical duties including, but not limited to, answering phones, filing, copying, faxing and scanning.
- Train and support peers and new team members, sharing knowledge, demonstrating best practices, and ensuring consistency in processes across the department.
- Perform additional duties and special projects as assigned by management.
MINIMUM REQUIREMENTS
- Two years previous medical office experience preferred.
- General accounting to include A/R, reconciliation, and journal entries preferred.
- Law office experience preferred.
- Proficient in Microsoft Office (Word, Excel, Outlook).
- Knowledge of authorization/verification process.
- Medical coding and records experience preferred.
- Ability to read, understand, write, speak and follow English instructions. Bilingual abilities preferred.
- Ability to speak clearly and concisely for effective communication.
- Ability to do essential job duties proficiently.
- Display superior interpersonal skills for effective communication with vendors, co-workers, doctors, patients and direct report.
MENTAL AND EMOTIONAL REQUIREMENTS
- Ability to use excellent communication skills.
- Ability to manage stress appropriately.
- Ability to manage time efficiently.
- Ability to handle multiple projects and prioritize effectively.
- Ability to work alone and/or with others effectively.
- Ability to work in close proximity to others in a distracting environment.
- Possesses common sense understanding to carry out instructions furnished in written, oral and diagram form.
ANALYSIS OF PHYSICAL DEMANDS
Physical Demands:
Description:
- Standing - This position occasionally requires standing to scan, fax and copy job related documents to carry out job duties.
- Walking - This position frequently requires walking short distances of up to 100 yards to communicate with patients, staff, doctors, vendors, and direct reports.
- Sitting - This position consistently requires sitting for a majority of the day to complete essential job duties on the computer.
- Lifting - This position occasionally requires lifting objects weighing up to 20 lbs.
- Carrying - This position occasionally requires carrying objects weighing up to 20 lbs. for short distances to carry out essential job-related duties.
- Pushing
- Pulling
- Reaching This position consistently requires reaching with hands and arms less than 2 feet in all directions for items necessary to complete job duties (i.e. stapler, paper clips, phone, keyboard, calculator)
- Handing - This position frequently requires handing paper, clipboards or objects to patients, staff, doctors, and vendors to carry out essential job duties.
- Climbing
- Balancing
- Bending - This position occasionally requires bending/leaning from the waist in all directions to carry out essential job duties.
- Stooping
- Kneeling - This position rarely requires kneeling to assist with possible computer issues.
- Crouching
- Crawling
- Speaking - This position consistently requires verbal abilities to effectively communicate with patients, co-workers, doctors, and vendors on a daily basis to reach optimal work outcomes of the position.
- Hearing - This position consistently requires auditory abilities to efficiently listen and effectively communicate with doctors, vendors, co-workers, and staff to perform essential job duties.
- Seeing - This position consistently requires acute visual abilities to enter patient data in the RIS system, document information for the patient’s electronic chart, and read patient-related documents, authorization forms, insurance verification documentation, insurance cards, physician requests, and other job-related paperwork to carry out essential job duties.
- Depth
- Perception
- Color Vision
Is this position closely, moderately, or minimally supervised? Closely
Explanation: This position is closely monitored by the Lien Manager.
Does this position have supervisory responsibility (i.e. responsible for hiring, firing, performance appraisals, etc.)? No
Does this position have access to confidential information? Yes
Explanation: This position has access to protected health information as identified by HIPAA.
Does this position have access to or handle company funds? Yes
Explanation: This position has access to limited company funds of co-pays and deductibles collected at the front desk. These payments are collected in cash, check, or credit card on a daily basis from patients seen at the facility.
Is it important to this position the incumbent be able to read, write, and communicate fluently in English? Yes
Explanation: A majority of affiliated personnel and patients communicate with our facilities in English. Bilingual abilities are preferred.
What kind of work experience (including length of time), training, and/or level of education is necessary for this position? This position requires a minimum of two years of previous medical office experience, radiology is preferred. Previous experience in scheduling, medical records, and authorizations is required. Knowledge of Nevada insurance carriers is preferred.
List any technical skills (typing, computer skills, etc.): The skills required by this position include, but are not limited to, typing, computer literacy, faxing, scanning, copying, and knowledge of data entry on a RIS system.
What other special training and/or abilities are necessary to qualify for this position? The Administrative Staff II must possess skills, aptitudes, and abilities to perform each essential job duty proficiently. They must be able to read, write and interpret reports and correspondence. The individual must have excellent oral and written communication skills needed for daily communication with patients, staff, vendors, doctors, direct reports and billing company, and medical carriers. Effective interpersonal skills are required for a successful work environment.
Working Conditions
Are there particular working conditions associated with this position that should be noted (i.e., working environment, hours of work, travel, workspace, etc.)? Yes or No
Explanation: The working environment is in a medical office setting that can be moderately loud at times. This position will carry out his/her duties in an average-sized workspace. The hours of work may vary but are approximately 8:00 a.m. to 5:00 p.m. This position may require traveling to all Company facilities. Overtime and weekend work may be required.