What are the responsibilities and job description for the Front Desk Clerk position at Publick House Historic Inn & Country Lodge?
Overview
We are seeking a dynamic and organized Front Desk Clerk to serve as the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support office management tasks to ensure smooth daily operations. Your energetic approach and attention to detail will help create a positive environment for visitors, clients, and team members alike.
Responsibilities
- Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly
- Answer multi-line phone systems efficiently, directing calls accurately and professionally
- Perform data entry, filing, and maintain organized records with precision and attention to detail
- Handle incoming and outgoing correspondence, including emails and excellent phone etiquette
- Provide customer support by addressing inquiries, resolving issues, and ensuring a positive experience for all visitors
Experience
- Prior Hotel experience preferred
- Demonstrated proficiency with computer
- Strong organizational skills with the ability to multitask effectively in a fast-paced environment
- Excellent communication skills
- Clerical experience involving filing and phone etiquette is essential
- Familiarity with office office software tools and professional phone etiquette
- Proven ability to handle customer service interactions professionally while maintaining confidentiality and professionalism
Join our team as a Front Desk Clerk where your enthusiasm, organizational talent, and dedication will make a meaningful impact every day. We value proactive individuals who thrive on providing exceptional support in a lively work environment!
Pay: $16.50 - $17.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $17 - $17