What are the responsibilities and job description for the Doorman position at PUBLIC Hotel - West Hollywood?
OVERVIEW
At PUBLIC, service is at the heart of everything we do. Our team delivers a service that is personal, gracious, friendly, knowledgeable, and genuine. We believe in creating memorable experiences by connecting with guests on a human level—through passion, empathy, curiosity, and authenticity. We welcome candidates from all backgrounds and experiences. We are an inclusive employer and celebrate diversity in all forms. PUBLIC is committed to creating an environment where everyone feels welcomed, respected, and supported. This is a unique opportunity to join the latest venture from iconic hotelier Ian Schrager and help shape the continued growth of the PUBLIC brand.
SUMMARY/OBJECTIVE
At PUBLIC, service is at the heart of everything we do. Our team delivers a service that is personal, gracious, friendly, knowledgeable, and genuine. We believe in creating memorable experiences by connecting with guests on a human level—through passion, empathy, curiosity, and authenticity. We welcome candidates from all backgrounds and experiences. We are an inclusive employer and celebrate diversity in all forms. PUBLIC is committed to creating an environment where everyone feels welcomed, respected, and supported. This is a unique opportunity to join the latest venture from iconic hotelier Ian Schrager and help shape the continued growth of the PUBLIC brand.
SUMMARY/OBJECTIVE
The Doorman is responsible for assisting in the greeting of guests and providing a professional first impression of the building and establishment.
ESSENTIAL JOB FUNCTIONS
- Ensure each patron is old enough legally to enter the establishment
- Track the number of guests to ensure the space is not beyond capacity
- Respond to any situations that may arise either in the line or in the establishment; ensuring the safety of all guests
- Maintain a clean, organized, and efficient working environment
- Model PUBLIC’s values, culture, and commitment to excellence through leadership and accountability
REQUIRED SKILLS AND QUALIFICATIONS
- Strong communication skills
- Ability to thrive in a fast-paced, high-volume luxury environment.
- Strong organizational, time management, and problem-solving skills
- Flexibility to work nights, weekends, holidays, and extended hours as required.
PHYSICAL REQUIREMENTS
- Ability to stand and walk for extended periods of time.
- Ability to lift, carry, push, or pull up to 50 pounds.
- Ability to bend, stoop, reach, and work in a hot, fast-paced kitchen environment.
- Manual dexterity required for food preparation and kitchen equipment operation.
EDUCATION AND EXPERIENCE REQUIREMENTS*
- Culinary degree or formal culinary training preferred
- Minimum of 3–5 years of progressive culinary experience, including leadership or supervisory roles.
- Prior experience in a luxury hotel, high-end restaurant, or upscale hospitality environment strongly preferred.
- Prior experience with Craftable and Toast strongly preferred.
- Food Safety Certification (ServSafe or equivalent) required or ability to obtain upon hire.
PUBLIC is an equal opportunity employer. We select, train, and promote the most qualified individuals regardless of race, gender, sexual orientation, age, religion, national origin, disability, veteran status, or any other protected category. PUBLIC complies with all applicable local, state, and federal laws, including the California Fair Employment and Housing Act (FEHA).