What are the responsibilities and job description for the Product Manager - Loyalty Program position at PTR Global?
Hybrid Role - Working on Rewards and Loyalty programs, also understanding on AI Use cases, experience working with CX teams.
Job Description:
- Contributes to the cocreation of Product Vision and Product Strategy tied to Portfolio goals
- Utilizes technical knowledge such as A/B testing product architecture continuous deployment process DevOps practices data models and analytics querying languages tools supporting automation/metrics and other technologies in support of the products/services owned
- Communicates regularly on OKRs product roadmap planned development upcoming releases and areas requiring leaderships attention
- Coordinates with other Product team members to manage product dependencies and increments of value
- Performs continuous product discovery and offers valuable solutions that align to Product OKRs
- Understands the budgetary implications related organizational constraints in factoring areas of focus
- Uses data to define baselines measure outcomes share insights order backlog items etc.
- Conducts competitive benchmarking presents new technologies/solutions identifies unmet/underserved need
- Defines and maintains a healthy backlog operating consistently in adopting organizational standards and presents the backlog items with squads and external team members
- Seeks input from product process and technology areas and balances time-sensitive improvements needed for maintaining both technical and product health
- Collaborates with various internal team members i.e. UX Technology Vendors Risk Compliance Security
- Influences leaders' squads and peers on product strategy roadmap items OKRs and upcoming releases
- Practices agility in discovering and delivering value continuously 5 years of experience required