Design Analyst

Position: Administrative/Design Analyst
Location: Hutto, Texas
Duration: Contract- 6 months with possibility of extending
Job ID: 171450

Job Overview:

The Design Analyst will support the development of strategies to ensure the long-term viability and profitability of the design and project management work group. This role involves enhancing process improvement practices, managing cross-functional initiatives, and prioritizing workloads to meet deadlines effectively. The ideal candidate will have strong customer service skills, the ability to handle high-stress situations, and proficiency in various software tools.

Responsibilities:

• Develop strategies to improve processes and ensure the efficiency of programs and workflows.
• Manage assigned projects, including handling simultaneous demands for data and analysis.
• Investigate and complete MobileTC/WaAM tickets and direct communications to appropriate designers.
• Communicate with operations on rejected orders and clarify as needed.
• Send and review customer load sheets for accuracy and completeness.
• Set up projects in Oracle Maximo and assign load sheets to Project Managers based on workload and area.
• Create job packets for Project Managers, including sketches of work areas in Oracle Maximo.
• Track load sheet assignments, project statuses, and provide workload data to supervisors upon request.
• Handle service orders, MobileTC tickets, office walk-ins, emails, phone calls, and WaAM tools.
  

• 1 to 2 years of experience in a Performance Management or Data Analysis role utilizing process improvement methodologies.
• Proven customer service and communication skills.
• Strong team-building and organizational skills.
• Lean Six Sigma training (preferred).
• Interpersonal skills with the ability to translate complex issues into clear concepts through verbal and written communication.
• Beginner to intermediate skills in SharePoint, Microsoft Word, Excel, Access, and PowerPoint.
• Ability to learn internal client computer programs for work scheduling, reporting, and dispatching.

About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit www.ptrglobal.com

At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to:

• Pay any fee to be considered for, submitted to, or selected for any opportunity.
• Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process.
• Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup.

Pay Range: $24.00 - $25.00

The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.

If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at 1 214-740-2424. To report any concerns, please email us at legal@pinnacle1.com