IT Support Technician

Contract: 6 months | Possibility of Full-Time Conversion

Were seeking a motivated and hands-on IT Support Technician to join our on-site technology team in Naperville, IL. This is an excellent opportunity for someone with 12 years of helpdesk or technical support experience who wants to expand their skills in a professional, team-oriented environment.

• Provide front-line IT support for walk-up requests and end-user issues.

• Assist with hardware setup and deployment including workstations, monitors, peripherals, and basic networking connections.

• Manage shipping, receiving, and inventory of IT equipment; unbox, label, and prepare new hardware for use.

• Support new hire setup activities (accounts, equipment, workstation configuration).

• Work closely with senior IT staff to troubleshoot basic technical issues and learn core IT processes.

• Maintain a professional, customer-focused approach while supporting on-site employees.

• 12 years of IT support or helpdesk experience preferred (internships and part-time tech roles count).

• Strong interest in hardware setup, troubleshooting, and customer service.

• Ability to lift, move, and install equipment as part of daily tasks.

• Strong communication and problem-solving skills.

• Reliable, organized, and eager to learn.

• IT certifications (CompTIA A , Network , etc.) are a plus, but not required.

This is a hands-on, entry-level opportunity to build real-world experience in IT operations, user support, and systems management with the potential for full-time conversion after the initial contract. You'll work alongside experienced professionals in a collaborative environment where initiative and curiosity are valued.