Clinical Manager (Behavioral Health)

Job Title: Clinical Manager

Summary: This is second management level within the Clinical Services Department

and the incumbent supervises and manages programs and major service delivery

activities. This position provides leadership and treatment coordination of mental

health and rehabilitation services to individuals with mental illness and respective

family members at multiple clinical facilities. The incumbent applies advanced clinical

knowledge and judgment assures quality of clinical services and trains and consults

with staff as needed. Provides direct clinical supervision of interns as appropriate.

Provides other services that contribute to the achievement of goals and objectives of

the agency and department.

Responsibilities and duties:

• Manages client service delivery of multiple behavioral health clinics by

implementing and monitoring service delivery systems

• Oversee quality and frequency of clinical services. Provides coaching and feedback

to clinical staff

• Mentoring in area of comprehensive assessments, case conferences, treatment plan

and strategic interventions to ensure quality services delivery.

• Provides clinical supervision and direct care services as assigned and within scope

of practice.

• Provides clinical training consistent with agency standards, practices and policies

and oversight to staff, interns and volunteers.

• Provides assessment and intervention in response to client crisis, including

necessary follow up, using appropriate consultation. Provides appropriate

consultation and back up to support other staff in responding to client crisis.

• Provides orientation, consultation, coordination and clinical leadership within the

work team.

• To ensure that service delivery including assessment, crisis intervention, treatment,

discharge planning and communication of significant information meets the needs

of clients, families and payers and reflects sound clinical judgment. Reviews,

evaluates and/or signs documentation including those requiring LPHA signature.

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• Complete clinical records and other required documentation in accordance with

agency payer and regulatory requirements, utilizing paper or computer technology.

• Participates in management of team/program discretionary resources available to

meet client needs.

• Provides on-call coverage and participates in after-hours rotation, as aligned.

• Attends and participates in staff, program, agency and community meetings and

training as required.

• Provides back-up coverage for Director of Clinical Services.

• Performs other duties as assigned.

Supervisory Responsibilities:

Carries out supervisory responsibilities in accordance with the organization's policies

and applicable laws. Duties include supervising the clinical services department. Hiring

and progressively disciplining employees. Will have Behavioral Health Specialists BHS I&

BHS II reporting to them.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential

duty satisfactorily. The requirements listed below are representative of the knowledge,

skill and/or ability required. Reasonable accommodations may be made to enable

individuals with disabilities to perform the essential functions.

Education and Experience:

This position requires a minimum of a Master's degree in one of the disciplines listed—

Master’s of Social Work (MSW) or Master’s of Psychology or Counseling (MA/MS). In

addition, the incumbent must possess a clinical license in good standing with the

Board of Behavioral Sciences or the Board of Psychology. Acceptable licenses include:

Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT),

Licensed Professional Clinical Counselor (LPCC), and Licensed Psychologist (will accept

BBS license eligible candidates).

Additional Training Preferred: Completion of Intern/Trainee Supervision or equivalent.

LCSWs and LMFTs supervising ASW or MFT Interns must complete a minimum of six

hours of supervision training within the two-year period immediately preceding the

commencement of supervision and every renewal period while supervising. If such

coursework has not been completed in the two-year period immediately preceding

supervision, the supervisor must complete the six-hour training within 60 days of

commencement of supervision and in each renewal period thereafter.

Knowledge and Skills:

Ability to engage and communicate effectively with others; Ability to follow directions

and work within a program structure.

Language Ability:

Ability to read, analyze and interpret the most complex documents. Ability to respond

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effectively to the most sensitive inquiries or complaints. Ability to write speeches and

articles using original innovative techniques or style. Ability to make effective and

persuasive speeches and presentations on critical or complex topics that affect the

business client care to management, public groups and/or boards of directors.

Math Ability:

Ability to work with mathematical concepts such as probability and statistical inference

and fundamentals. Ability to apply concepts such as, determination of reliability and

validity to practical situations, analysis of variance, correlation techniques, sampling

theory and factor analysis.

Reasoning Ability:

Ability to apply principles of logical or clinical thinking to a wide range of individual,

family and community problems. Ability to deal with nonverbal symbolism (formulas,

scientific equations, graphs, musical notes, etc.) in its most difficult phases. Ability to

deal with a variety of abstract and concrete variables to provide clinical interpretation.

Computer Skills:

Word processing, spreadsheet, accounting, payroll systems, internet, human resource

systems, project management software, database software, contact management

systems.

Certificates and Licenses:

• Licensed with CA BBS as an LMFT, LCSW, or LPCC (will accept license-eligible

candidates)

• First aid training

• Valid Drivers License - Must meet insurance underwriting requirements.

Certificates and Licenses:

• Valid Driver’s License - Must meet insurance underwriting requirements.

Work Environment:

The work environment characteristics described here are representative of those an

employee encounters while performing the essential functions of this job. Reasonable

accommodations may be made to enable individuals with disabilities to perform the

essential functions. While performing the duties of this job, the employee is occasionally

exposed to toxic or caustic chemicals and outdoor weather conditions. The noise level

in the work environment is usually moderate.

Special Requirements:

Must be able to meet and receive a criminal records clearance as required by Title XXII,

licensing regulations. This includes FBI and DOJ clearance. A health screening, by or

under the direction of a physician must have been performed not more than one year

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prior to employment or within seven (7) days after employment. Health screening must

include TB clearance not more than one year prior to employment or within seven (7)

days after employment. Must have a “valid” standard first aid card from an accredited

institution. Must be physically able to assist clients and/or staff in the evacuation of

program facility in emergency situations. Must be able to administer first aid in an

emergency.

Physical Requirements of Position:

The physical demands described here are representative of those that must be met by

an employee to successfully perform the essential functions of this job. Reasonable

accommodations may be made to enable individuals with disabilities to perform the

essential functions. The employee is regularly required to drive for 4-6 hours daily. The

employee must occasionally lift and/or move up to 30 pounds. While performing the

duties of this job, the employee is regularly required to stand; use hands and talk or

hear. The employee is frequently required to walk; sit and reach with hands and arms.

The employee is occasionally required to climb or balance; stoop, kneel, crouch, or

crawl and taste or smell.