Psychological Testing Coordinator

Psychology Group of Tampa Bay

Brandon, FL

$20–$24/hour DOE

Part-Time (15–20 hours/week)

Weekday daytime hours (9am–5pm)

On-site role with occasional travel to Tampa office

Psychology Group of Tampa Bay is a growing behavioral health practice focused on delivering high-quality therapy, psychological and neuropsychological assessment services. We value collaboration, intentional systems, clear communication, and compassionate care.

We are seeking a highly organized, detail-oriented Testing Coordinator to support the operational side of our psychological testing department. This role is ideal for someone who enjoys coordinating moving pieces, improving processes, and ensuring nothing falls through the cracks.

The Testing Coordinator plays a critical role in keeping psychological testing services running smoothly and efficiently. This position oversees scheduling logistics, insurance preauthorizations, documentation tracking, billing coordination, testing material security, and inventory management.

You’ll work closely with clinicians, administrative staff, and leadership to ensure timely, accurate, and compliant operations across the testing department.

• Coordinate and manage psychological testing schedules across clinicians
• Handle appointment confirmations, reminders, rescheduling, cancellations, and waitlists
• Ensure intake paperwork and testing forms are completed and routed appropriately
• Monitor client flow and support smooth testing operations
  

• Collaborate with clinicians to ensure testing materials and documentation are prepared before appointments
• Track outstanding records and follow up on missing documentation
• Maintain organized, audit-ready records in the EHR system
  

• Complete insurance preauthorizations for psychological testing services
• Submit and monitor claims, denials, and payment activity
• Reconcile billed vs. paid services and escalate discrepancies when needed
• Communicate proactively with the Testing Director and CFO regarding billing trends or concerns
  

• Maintain secure handling and chain-of-custody procedures for testing materials
• Ensure compliance with HIPAA, APA, payer, and publisher guidelines
• Assist with maintaining current report templates and testing protocols
  

• Monitor and maintain testing supplies, forms, protocols, and office inventory
• Track testing platform subscriptions and licensing (Pearson Q-global/Q-interactive)
• Coordinate ordering and vendor comparisons while maintaining budget awareness
  

• Serve as a liaison between clinicians, administrative staff, and billing
• Provide weekly updates to the Testing Director regarding KPIs, workflow issues, and operational wins

• 2 years of experience in healthcare, behavioral health, or medical administrative support
• Experience with scheduling, insurance verification/preauthorizations, or medical billing workflows
• Familiarity with EHR systems (Therapy Notes experience preferred)
• Familiarity with CRMs
• Knowledge of CPT/HCPCS coding related to psychological or neuropsychological testing
• Strong organizational skills and attention to detail
• Proficiency with Google Sheets or Excel
• Excellent written and verbal communication skills
• HIPAA knowledge and professional discretion
  

• Experience in a psychological testing or neuropsychology practice
• Familiarity with Pearson testing platforms (Q-global/Q-interactive)
• Experience with Florida Vocational Rehabilitation or disability documentation
• Bilingual (Spanish/English)
• Medical billing or revenue cycle management coursework/certification
  

• High school diploma or equivalent required
• Successful completion of background check and I-9 verification
• Ability to lift/move testing materials up to 25 lbs
• Ability to maintain secure storage and handling of testing materials
  

Primary office:

1172 Nikki View Dr., Brandon, FL

Occasional meetings at:

6515 N Armenia Ave, Tampa, FL

• $20–$24/hour depending on experience
• Part-time position (15–20 hours/week)
• No benefits currently offered for part-time roles
  

Please email your resume to diana.ginns@psychgrouptb.com with the subject line:

Testing Coordinator – [Your Name]