Director of Digital product MDirector of Digital product Management/Strategyanagement/Strategy

The Director of Digital Product Management leads the strategic vision, execution, and evolution of our digital assessment platforms in an AI-first organization. This is a highly visible, outward-facing leadership role that bridges product strategy with customer engagement, sales enablement, and innovation. The Director owns the product roadmap, champions AI-integrated practices, and serves as the external face of our product with key customers, prospects, and industry partners. They lead multiple Technology Product Owners, each responsible for a distinct platform domain, and work in close collaboration with Technology, Marketing, Sales, and the CPO to ensure our products deliver measurable clinical and business value.

Directly manages multiple Technology Product Owners, each accountable for a distinct domain spanning assessment content, customer-facing digital products, AI-powered features, platform infrastructure, and integrations. Together, these teams cover the full lifecycle of the digital assessment platform — from content onboarding and clinician-facing experiences to back-end systems and third-party connectivity.

Provides ongoing coaching, performance management, career development, and corrective feedback as needed. Models AI-first development leadership for the broader product organization.

Product Strategy & AI-First Development

• Define and own the multi-horizon product roadmap for the digital assessment platform, aligned to the company’s strategy to digitize and deliver psychological content
• Champion AI-first development practices; set standards for responsible, quality-assured AI-generated development
• Identify and prioritize opportunities to digitize assessment content and workflows, reducing manual processes and expanding platform scalability
• Stay at the forefront of AI, assessment technology, and digital publishing trends; translate industry signals into actionable product decisions

Customer & Market Engagement

• Serve as an outward-facing product leader — present roadmaps and strategic direction to key customers, the Customer Success team, and at industry conferences
• Partner with Sales and Marketing to support pre-sales product conversations, RFP responses, and prospect roadmap sessions that demonstrate platform innovation
• Build and maintain relationships with key customers to gather deep insight into clinical workflows, unmet needs, and feature priorities
• Represent the product organization at external events, panels, and industry forums relevant to psychological assessment and digital health

Roadmap, Backlog & Delivery Leadership

• Maintain a prioritized, transparent product backlog aligned to business value, customer impact, and ROI across all three scrum teams
• Collaborate with CTO, CPO, and Director of Architecture (Steering Committee) on prioritization, release planning, sprint goals, and impediment resolution
• Establish a rhythm of roadmap transparency — sharing forward-looking plans with key customers, marketing, and sales stakeholders on a regular cadence
• Own product performance metrics tied to business outcomes, including platform adoption, customer retention, revenue impact, and feature utilization; report progress to the executive team on a regular cadence
• Partner with the Director of Product on a structured, regular cadence to incorporate content readiness and timelines as direct inputs into the digital product roadmap — ensuring platform priorities and content development are sequenced and aligned

Cross-Functional Program Leadership

• Lead cross-functional program delivery for high-visibility initiatives that span departments outside of Product and Technology — including scope definition, milestone tracking, risk management, and executive-level reporting
• Serve as the connective layer between Product, Technology, Marketing, Sales, and Customer Success on strategic initiatives — ensuring alignment on goals, accountability, and delivery timelines
• Proactively identify cross-functional dependencies, surface risks early, and drive resolution across organizational boundaries without direct authority

Marketing & Sales Alignment

• In collaboration with CPO and Director of Product, partner with Marketing to translate product capabilities into compelling go-to-market messaging, launch plans, and content for clinician and enterprise audiences
• Equip the Sales team with roadmap narratives, product positioning, and competitive differentiation materials
• Participate in win/loss reviews, customer feedback loops, and market research to continuously sharpen product-market fit

Innovation & Digital Content Strategy

• Lead the execution of the company’s digital content strategy — transforming static psychological assessment content into dynamic, digitally-enhanced products
• Identify and evaluate emerging technologies, partnerships, and platform capabilities that accelerate content digitization and delivery
• Foster a culture of experimentation and innovation within the product team, with structured processes for ideation, prototyping, and validation
• Maintain close alignment with the Director of Product on content digitization priorities — the content team originates the assessments; this role owns the platform that delivers them. Collaboration on digitization sequencing, format requirements, and delivery readiness is essential for platform and content to move in lockstep

• Demonstrated ability to lead in an AI-first product environment, with working knowledge of AI/ML product development and generative AI applications
• Exceptional executive communication skills — equally fluent presenting to key customers, the Customer Success team, a sales team, or an engineering stand-up
• Strategic thinker with the ability to connect product decisions to business outcomes, clinical value, and market opportunity
• Strong stakeholder management across Technology, Marketing, Sales, and C-suite
• Proven ability to build, coach, and develop high-performing product teams
• Experience developing customer-facing roadmaps and participating in external customer engagement
• Comfort with ambiguity; ability to move fast, make decisions with incomplete information, and iterate
• Deep knowledge of Agile/Scrum methodologies and modern product management practices

• Bachelor’s degree required in Computer Science, Psychology, Business, or a related field; advanced degree a plus
• 7 years of product management experience, with at least 3 years in a senior or lead role managing other product managers or owners
• Experience in digital health, clinical technology, educational assessment, or publishing strongly preferred
• Preferred demonstrated experience with AI-powered product development, including generative AI features or AI-assisted engineering workflows
• Proven track record of engaging directly with key customers and Customer Success teams in a product leadership capacity (roadmap presentations, feedback sessions, etc.)
• Experience partnering with Sales and Marketing on go-to-market strategy and product positioning
• Hands-on experience managing multi-team product backlogs and release planning across parallel scrum teams

• Hybrid schedule: minimum 3 days per week in-office at company headquarters
• Ability to travel for key customer meetings, industry conferences, and Customer engagements (estimated 10–20% travel)
• Prolonged periods of computer-based work; ability to present in person and virtually to diverse audiences