Learning Solutions Designer

Position Summary:

A Learning Solutions Designer (LSD) goes beyond just creating instructional content. This role involves identifying learning needs across the organization, designing holistic learning ecosystems, and aligning training solutions with strategic business objectives. They act as a bridge between business operations, learning strategy, and technology.

Key Responsibilities:

1. Training Administration:

• Provide administrative support for the training department, including scheduling, reporting, and communication.
• Coordinate training sessions, manage training calendars, and track attendance.
• Maintain training records, certifications, and compliance documentation.
• Communicate with internal teams and external vendors regarding training logistics.
• Support onboarding processes by ensuring new hires complete required training.

2. Course Design & Management:

• Assess training gaps across sales, parts, and service teams
• Build scalable learning frameworks for OEM certifications, compliance, and customer service
• Design and manage blended learning pathways using your LMS (if applicable)
• Consult with department heads to align training with KPIs
• Oversee vendor training integration and updates (e.g., Daimler, Freightliner)

• Design, develop, and implement engaging e-learning courses within the LMS.
• Upload, organize, and manage course content, including SCORM files, videos, quizzes, and other learning resources.

Qualifications & Skills:

• Education: Bachelor’s degree in Instructional Design, Education, Human Resources, or a related field (preferred).
• Experience:
• 5 years in a training administration or instructional design role.
• Experience managing LMS platforms such as Moodle, Cornerstone, SAP SuccessFactors, or similar.
• Familiarity with e-learning authoring tools (Articulate Storyline, Adobe Captivate, etc.).
• Technical Skills:

• Proficiency in learning tech stacks (LMS, SCORM/xAPI, etc.)

• Basic understanding of SCORM, xAPI, and other e-learning standards.
• Ability to translate technical content
• Ability to troubleshoot technical issues related to online training delivery.
• Soft Skills:
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Problem-solving mindset with attention to detail.

• Strong project management skills and
• Support change management (new systems, processes, or SOPs)

Preferred Qualifications:

• Experience with video editing tools (Camtasia, Vyond, etc.).
• Knowledge of adult learning theories and instructional design models.
• Familiarity with data analytics for measuring training effectiveness.