Ford Service Technician

Key Responsibilities

• Diagnose complex mechanical and electrical issues using Ford diagnostic tools (IDS, FDRS)
• Perform advanced repairs on engines, transmissions, drivetrains, and electronic systems
• Interpret technical service bulletins (TSBs) and wiring diagrams
• Conduct vehicle inspections and ensure repairs meet Ford standards
• Mentor and assist junior technicians
• Complete warranty repairs according to Ford policies and documentation requirements
• Stay current with Ford training and certification requirements
• Test drive vehicles to verify concerns and confirm repairs

Required Skills & Qualifications

• Ford Master Certification (or working toward it through Ford STARS training)
• Strong diagnostic and problem-solving skills
• Proficiency with computerized diagnostic equipment
• Deep knowledge of:
  • Powertrain systems
  • Electrical and computer systems
  • Hybrid/electric vehicle technology (increasingly important)
• Ability to read schematics and service manuals
• Valid driver’s license
• ASE certifications (often required or preferred)

Experience Requirements

• Typically 5 years of automotive technician experience
• Prior Ford dealership experience preferred
• Proven track record of completing complex repairs efficiently

Certifications 

• Ford STARS (Specialized Technical Automotive Repair Skills)
• ASE Certifications (A1–A8, L1, etc.)