What are the responsibilities and job description for the Front Desk Receptionist (Min 1 yrs Medical Office exp req) position at PSL Imaging LLC?
Position Summary
We are looking for a Front Desk Receptionist (Afternoons / Evenings) who is professional, organized, and patient-focused to join our growing team. This role is essential to ensuring smooth daily operations and providing an outstanding experience for every patient who walks through our doors.
Responsibilities
- Greet patients and visitors with a friendly, professional demeanor.
- Check in patients and verify demographic and insurance information.
- Schedule MRI appointments and manage the daily schedule efficiently.
- Answer high-volume phone calls and assist with patient inquiries.
- Verify insurance eligibility and assist with prior authorizations (when applicable).
- Collect co-pays, deductibles, and outstanding balances.
- Maintain accurate patient records in EMR/RIS systems.
- Coordinate with MRI technologists to ensure efficient patient flow.
- Maintain a clean, organized, and welcoming front desk area.
Qualifications
- 1 year of experience in a medical office or imaging center required.
- Experience with insurance verification and authorizations strongly preferred.
- Familiarity with EMR/RIS systems is a plus.
- Strong communication and customer service skills.
- Highly organized with strong attention to detail.
- Ability to multitask in a fast-paced environment.
- Bilingual (English/Spanish/Creole) preferred.
What We're Looking For
- A reliable, team-oriented professional with a positive attitude and willingness to learn and grow.
- Someone who can handle a high-volume patient environment with efficiency and friendliness.
- Strong problem-solving skills and the ability to stay calm under pressure.
- A polished and professional presence and demeanor.
- Comfortable working alone and as part of a Team.
Compensation & Benefits
- Competitive hourly pay based on experience.
- Paid time off.
- Growth opportunities within a fast-growing healthcare company.
Pay: $21.00 - $24.00 per hour
Benefits:
- Health insurance
- Paid time off
Experience:
- Medical Office: 1 year (Required)
Language:
- Spanish (Preferred)
- Haitian Creole (Preferred)
Ability to Commute:
- Port Saint Lucie, FL 34953 (Required)
Work Location: In person
Salary : $21 - $24