What are the responsibilities and job description for the Manager of Quality Control position at PSA Airlines, Inc.?
Let your career take off with PSA Airlines
About PSA
PSA Airlines, a wholly owned subsidiary of American Airlines, offers unparalleled opportunities for growth and professional development. We value teamwork, diversity, and inclusivity and strive to create a safe, respectful, and happy work environment for our more than 4,000 employees. Our company culture, known as The PSA Way, is our foundation for operation and fosters stability, growth and a focus on the future while always placing safety at the forefront of everything we do. We are driven in our goals and achievements, eager to be better. We are reliable to one another and accountable for our actions. And we are caring in our daily interactions, with teammates, colleagues, and customers. Join our team to enjoy comprehensive benefits, including travel privileges on the American Airlines global network, so you can explore new destinations and create unforgettable memories with family and friends.
Benefits
PSA offers the benefits you expect from a company focused on excellence. All eligible team members enjoy a comprehensive benefits package, including:
Position Summary
The Manager of Quality Control impacts PSA Airline's aircraft safety; administering the inspection and quality control of aircraft maintenance and avionics functions being provided by the Maintenance Department. This position aides in the assurance that our customers get to their destination safely and on time.
Job Responsibilities
Required
Qualifications
Supervisory Responsibility: This is a supervisory position.
Delegation: In absence, responsibilities delegated to Chief Inspector.
Authorities: None
Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, telephones, photocopiers, facsimile machines and filing cabinets.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, the employee is frequently required to stand; walk; climb up and down stairs; lift weight up to 25 lbs; use hands to handle or feel; and reach with hands and arms.
AAP/EEO Statement: PSA Airlines is an equal opportunity employer; qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, age, disability, genetic information, protected veteran status or any other characteristic protected by law.
Security Clearance: All employees are required to pass the fingerprint-based criminal history records check (CHRC) per 49CFR1542.209 as well as a pre-employment drug screen.
Other Duties: Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
About PSA
PSA Airlines, a wholly owned subsidiary of American Airlines, offers unparalleled opportunities for growth and professional development. We value teamwork, diversity, and inclusivity and strive to create a safe, respectful, and happy work environment for our more than 4,000 employees. Our company culture, known as The PSA Way, is our foundation for operation and fosters stability, growth and a focus on the future while always placing safety at the forefront of everything we do. We are driven in our goals and achievements, eager to be better. We are reliable to one another and accountable for our actions. And we are caring in our daily interactions, with teammates, colleagues, and customers. Join our team to enjoy comprehensive benefits, including travel privileges on the American Airlines global network, so you can explore new destinations and create unforgettable memories with family and friends.
Benefits
PSA offers the benefits you expect from a company focused on excellence. All eligible team members enjoy a comprehensive benefits package, including:
- Travel privileges on the American Airlines global network
- A generous vacation plan designed to let you enjoy your travel perks
- 401(k) with company match
- American Airlines Group (AAG) profit-sharing and bonus opportunities
- A choice of three health plan options, all with nationwide coverage with the UnitedHealthcare Choice Plus network
- Premium dental coverage
- Vision plan options provided, including a plan that covers both glasses and contacts every year
- Benefits navigation services, including finding a doctor, scheduling an appointment, understanding your medical bills, and free second opinion services
- Access to 24-hour virtual urgent care services
- Family planning and fertility treatment
- LGBTQ friendly services including gender affirming care, assistance finding knowledgeable providers, and family planning
- Company-paid Life and AD&D Insurance, Short-term and Long-term Disability, and supplemental life insurance options for spouses and dependent children
- Flexible Spending Accounts for both Health Care and Dependent Care services
- Comprehensive Employee Assistance Program providing a range of services, including 5 free in-person sessions with a health care professional
Position Summary
The Manager of Quality Control impacts PSA Airline's aircraft safety; administering the inspection and quality control of aircraft maintenance and avionics functions being provided by the Maintenance Department. This position aides in the assurance that our customers get to their destination safely and on time.
Job Responsibilities
- Provide direct supervision of all Quality Control Supervisors.
- Audits the Inspection Program Manual to ensure it complies with the MRB.
- Performs audits of the DTA program.
- Performs indoctrination, recurrent and any necessary update training of Inspectors or Lead/RII.
- Complying with applicable company policies, procedures, and Federal Aviation Regulations.
- Evaluate and approve Airworthiness Directives implementation documents, ensure compliance with the AD as well as company policy.
- Oversees the Calibrated tool tracking and oversight program.
- Issues Temporary RII Authorizations as necessary.
- Coordinate with the Quality Control Supervisors and Maintenance Planning Department on the scheduled workload for each aircraft to ensure sufficient time and access is provided to complete the maintenance.
- Manage and administer revision of AMM revisions pertaining to RII tasks.
- Manage inspection personnel staffing level requirements.
- Manage Quality Control Supervisor’s performance and professional development.
- Responsible for the Company's Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputs.
- Manage Company Non Conformance investigations assigned to Quality Control, Records and Technical Services.
- Administer the Company Owner Operator Produced Parts program and issue associated certificates.
- Qualified to server as delegate for DQTS/Chief Inspector as needed.
- Performs other duties as assigned.
Required
Qualifications
- High school diploma or equivalent.
- Current FAA Airframe and Powerplant certification.
- At least three years of experience on transport category aircraft with two years as a maintenance inspector, or equivalent experience acceptable to the DQTS/Chief Inspector
- Knowledge of applicable FAR's and PSA Airlines General Maintenance Manual.
- Strong ability to utilize MS Office, Adobe, and maintenance software.
- Excellent organizational and communication skills.
- Must possess or have ability to obtain a U.S. Passport or equivalent within 90 days of starting position.
- Ability to speak/read/write in English.
- If hired, must be able to demonstrate that you are authorized to work in the U.S.
- Experience working with MXI/IFS maintenance software
- Previous experience in a management position
- Composite Repairs experience
- Structural repairs documentation experience
- Experience coordinating efforts with multiple departments including Technical Publications, Engineering, Records, Training and Flight Operations.
Supervisory Responsibility: This is a supervisory position.
Delegation: In absence, responsibilities delegated to Chief Inspector.
Authorities: None
Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, telephones, photocopiers, facsimile machines and filing cabinets.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, the employee is frequently required to stand; walk; climb up and down stairs; lift weight up to 25 lbs; use hands to handle or feel; and reach with hands and arms.
AAP/EEO Statement: PSA Airlines is an equal opportunity employer; qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, age, disability, genetic information, protected veteran status or any other characteristic protected by law.
Security Clearance: All employees are required to pass the fingerprint-based criminal history records check (CHRC) per 49CFR1542.209 as well as a pre-employment drug screen.
Other Duties: Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.