What are the responsibilities and job description for the Temporary Customer Service Representative position at Provisional Recruiting + Staffing?
Job Description
Job Description:
We're seeking a detail-oriented Customer Service Representative to support compliance and registration for all trucking companies nationwide.
In this role, you'll communicate with trucking companies and independent truck drivers to assist them with transitioning to a new government registration system. You'll use phone calls, text messages, and email to follow up with customers, answer questions, schedule appointments, and help ensure they remain compliant with federal regulations.
Responsibilities:
Qualifications:
Job Description:
We're seeking a detail-oriented Customer Service Representative to support compliance and registration for all trucking companies nationwide.
In this role, you'll communicate with trucking companies and independent truck drivers to assist them with transitioning to a new government registration system. You'll use phone calls, text messages, and email to follow up with customers, answer questions, schedule appointments, and help ensure they remain compliant with federal regulations.
Responsibilities:
- Contact trucking companies and drivers via phone, text, and email
- Schedule appointments and gather required information
- Follow up with customers to ensure compliance requirements are completed
- Document customer interactions and update records
- Provide professional, friendly customer service
- Previous customer service experience
- Comfortable using computers and learning new software
- Strong communication and organizational skills
- Ability to manage multiple follow-ups and work independently
Qualifications:
- Previous customer service experience
- Comfortable using computers and learning new software
- Strong communication and organizational skills
- Ability to manage multiple follow-ups and work independently