What are the responsibilities and job description for the Dispatcher/Transport Coordinator position at Provider 1 Health, LLC?
Job Summary
Provider 1 Health is seeking a dependable and organized Non-Emergency Ambulance Dispatcher to join our team. The dispatcher will coordinate non-emergency ambulance and medical transportation services, communicate with drivers and facilities, and ensure patients are transported safely and on schedule.
The ideal candidate is calm under pressure, detail-oriented, and able to manage multiple trips and changing schedules throughout the shift.
Responsibilities
- Schedule and coordinate non-emergency ambulance and medical transportation trips
- Communicate with ambulance crews, drivers, patients, hospitals, nursing facilities, dialysis centers, and medical offices
- Assign trips to appropriate vehicles and crews
- Monitor vehicles, routes, pickups, and drop-offs
- Handle schedule changes, delays, cancellations, and trip updates
- Maintain accurate dispatch and transportation records
- Respond promptly to phone calls and messages
- Communicate important trip information to field staff
- Assist with maintaining efficient daily operations
- Follow Provider 1 Health policies and applicable transportation and safety requirements
Qualifications
- Previous dispatch, transportation, EMS, healthcare, or customer service experience preferred
- Strong communication and organizational skills
- Ability to multitask in a fast-paced environment
- Comfortable using computers, phones, and dispatch/scheduling software
- Ability to remain calm and professional when handling schedule changes or unexpected situations
- Strong attention to detail
- Reliable attendance and punctuality
- Ability to work independently and as part of a team
Schedule
- Full-time position
- Must be available for a flexible schedule
- Weekends, overnight, and holidays may be required based on operational needs
What Provider 1 Health Offers
- Competitive hourly pay
- Training provided
- Opportunity for growth and advancement
- Professional and supportive work environment
- Opportunity to be part of a healthcare transportation team serving the community
How to Apply
If you are organized, dependable, and interested in joining Provider 1 Health, we encourage you to apply today. Please submit your resume and relevant work experience for consideration.
Pay: $15.00 - $22.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Professional development assistance
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $15 - $22