What are the responsibilities and job description for the Senior Patient Care Coordinator position at Provident Behavioral Health?
Patient Care Concierge I supports senior-focused primary care by providing front-facing, patient-centered assistance from check-in through visit support.
Key Responsibilities
Key Responsibilities
- Welcome patients and guide them through the visit experience.
- Coordinate appointments, referrals, and care logistics.
- Assist with basic clinical tasks including taking vitals and preparing exam rooms.
- Support patient flow by working with physicians, nurses, and care teams.
- Maintain accurate and timely EHR documentation.
- Ensure a compassionate, seamless experience and contribute to effective care coordination.
- Strong interpersonal and communication skills with a patient-focused approach.
- Comfort assisting with basic clinical procedures (e.g., vitals) and room readiness.
- Ability to coordinate schedules/referrals and follow care team workflows.
- Attention to detail and accuracy in EHR documentation.
- Ability to collaborate effectively in a fast-paced clinical environment.