What are the responsibilities and job description for the Transportation Coordinator position at Provide A Ride?
Dispatcher – Customer Service & Logistics
Looking for a fast-paced, office-based role where you can make an impact? Join Provide A Ride as a Dispatcher and help coordinate essential transportation services for our community. We provide safe and reliable rides across Ohio, and we need team players like you to keep our operations running smoothly!
Why Join Us?
- Comprehensive Benefits – Medical, vision, and dental insurance
- Paid Time Off & Holiday Pay – Work-life balance matters
- Monthly Employee Appreciation – We recognize and reward our team
- Career Growth – Opportunities to advance within the company
What You’ll Do:
- Assign trips to drivers using state-of-the-art dispatch software
- Communicate with drivers via computer-based messaging and phone
- Provide real-time updates to customers on pick-up status
- Assist with handling and resolving customer concerns professionally
- Report accidents and incidents to management
- Support the Customer Service team by answering calls and entering trip information as needed
Who We’re Looking For:
- Call center or office-based customer service experience preferred
- Comfortable working in a team-oriented, fast-paced office environment
- Ability to work weekends and holidays as needed
- Must pass a pre-employment drug/alcohol screen and a State & Federal background check
Provide A Ride is an Equal Opportunity Employer.