What are the responsibilities and job description for the Desktop Support Technician position at Proven Recruiting?
Location: Evansville, Indiana
What you'll do
Compensation is determined by several factors which may include skillset, experience level, and geographic location. The expected range for this role is $20-$25/hr. Please note this range is an estimate and actual pay may vary based on qualifications and experience.
Diversity Note
We actively support diversity and inclusion in the workplace and encourage candidates from all backgrounds to apply.
Apply Today
If you're a hands-on IT support professional who enjoys troubleshooting, working directly with users, and keeping technology running smoothly, we'd love to hear from you. Apply today!
#IND3
What you'll do
- Provide technical support to employees experiencing hardware, software, and connectivity issues.
- Image, configure, and deploy computers, install software, and prepare devices for use.
- Coordinate device-exchange appointments with employees and ensure equipment is ready for deployment.
- Troubleshoot Windows operating systems, Microsoft 365, printers, scanners, and other computer peripherals.
- Assist with network connectivity issues, including VPN and LAN/WAN access.
- Document issues, resolutions, equipment changes, and inventory in ServiceNow or other tracking systems.
- Use device management and software deployment tools to support computer imaging and configuration.
- Travel up to 25% as needed to support equipment deployments and end users.
- You have 2–4 years of experience in desktop support, help desk, or a similar IT support role.
- You have hands-on experience imaging computers, installing software, configuring devices, and troubleshooting hardware.
- You are comfortable supporting Windows-based environments and Microsoft 365 applications.
- You have strong troubleshooting skills and can explain technical issues clearly to nontechnical users.
- An associate degree in Computer Science, Information Technology, or a related field is preferred.
- Experience with ServiceNow, SCCM, and basic networking is a plus.
Compensation is determined by several factors which may include skillset, experience level, and geographic location. The expected range for this role is $20-$25/hr. Please note this range is an estimate and actual pay may vary based on qualifications and experience.
Diversity Note
We actively support diversity and inclusion in the workplace and encourage candidates from all backgrounds to apply.
Apply Today
If you're a hands-on IT support professional who enjoys troubleshooting, working directly with users, and keeping technology running smoothly, we'd love to hear from you. Apply today!
#IND3
Salary : $20 - $25