Public Information Assistant

We are in need of a Public Information Assistant to perform intermediate skilled administrative support work giving information to the general public in response to inquiries, and related work as apparent or assigned. Work is performed under the moderate supervision of the Administrative Staff.

Hours: Monday-Friday 8:00am-1:00pm .

• The position would be approximately 25 hours per week, with the possibility of hours fluctuating as needed and potentially leading to 40 hours a week.

Starting pay: $19.15/hour

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Functions/Typical Tasks

• Resolves minor complaints for clients or makes referrals to the appropriate staff member. Answers the telephone and directs calls to the appropriate staff member.
• Greets and directs clients who enter the agency's facilities.
• Creates and maintains files, records, and reports, as required.
• Conduct general business processes for the specific agency to which the position is assigned.
• Performs related tasks as required.

Knowledge, Skills and Abilities

General knowledge of standard office practices methods and procedures, business English, spelling and arithmetic; ability to operate data, word processing and other standard office machines; some knowledge of departmental programs and policies; ability to make decision relating to assigned operations in conformance with applicable laws and policies; ability to interact with clients, patients, other employees and the public to gather, relay and explain information to establish and update records or to determine eligibility for services; ability to establish and maintain effective working relationships with fellow employees and the general public.

Education and Experience

High School diploma or GED and moderate experience as an office assistant or in customer service, or equivalent combination of education and experience.

Job Types: Temporary, Part-time

Pay: From $19.15 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance

Education:

• High school or equivalent (Required)

Experience:

• Administrative: 1 year (Preferred)

Work Location: In person

Salary : $19