What are the responsibilities and job description for the Commercial Lines Account Manager position at Protouch Staffing?
Job Roles And Responsibilities
- Manage all aspects of a diverse commercial lines book of business.
- Handle daily communications among clients, producers, insurance carriers, and other stakeholders.
- Respond to client inquiries regarding insurance coverage, policies, and insurance programs.
- Maintain accurate and current client and policy information in Applied EPIC.
- Process insurance applications, endorsements, binders, quotes, and comparative rating activities.
- Market and submit accounts to multiple insurance carriers to obtain appropriate coverage and competitive quotes.
- Manage policy changes, billing-related matters, and day-to-day account servicing.
- Support client retention and identify opportunities to round out existing accounts and quote new business.
- Assist with claims reporting and follow up with carriers and clients as needed.
- Maintain organized, accurate, and current electronic documentation.
- Prioritize a high-volume workload while meeting client service expectations and deadlines.
- Current Property and Casualty (P&C) insurance license required.
- Minimum of 5 years of commercial lines Property and Casualty insurance experience.
- Minimum of 2 years of hands-on experience using Applied EPIC.
- Excellent working knowledge of commercial lines insurance coverage and servicing.
- Strong understanding of insurance marketing processes and online quoting systems across multiple carriers.
- Working knowledge of the Excess and Surplus (E&S) insurance market.
- Proficiency with Microsoft Office applications, including Excel, Teams, and PDF tools.
- Familiarity with Google Earth and electronic document-sharing platforms.
- Ability to work effectively in a paperless, technology-driven environment.
- Strong verbal and written communication skills.
- Excellent time management, organization, prioritization, and critical-thinking abilities.
- Ability to manage a fast-paced, high-volume workload in a team environment.
- Positive attitude, adaptability to changing procedures and technology, and ability to work with minimal supervision.
- Hybrid work schedule
- Paid time off
- Holiday pay
- Health insurance
- 401(k) retirement plan
Salary : $70,000 - $90,000